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Shottenkirk Chrysler Dodge Jeep Ram Prosper
Prosper, TX
1,970 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram
Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,970 reviews
August 12, 2023
This was, without a doubt, the worst service experience I've ever had. I scheduled an appointment for a simple oil change and tire rotation. I arrived on time and had to wait 15 minutes in the drive thro I've ever had. I scheduled an appointment for a simple oil change and tire rotation. I arrived on time and had to wait 15 minutes in the drive through. After I spoke to 3 service advisors, someone finally took my keys and told me I'd have about an hour and a half wait for the service, which is what I budgeted. After an hour and 45 minutes, i walked to the area where the service techs office and inquired about my Jeep. After about 10 minutes, I was told that they were "just about to pull it back for service". Of course, this was unacceptable and I instructed them to bring the Jeep around and I'd take it somewhere else. I get that service departments get busy, but communication is the key. Not one time during my almost 2 hour wait did anyone come to me to let me know they were running behind, let alone apologize for the delay. When I expressed my irritation with the service techs, it was like That is no way to run a business of any kind. More
by todd62
Verified CustomerEmployees Worked With
Damian Alvarez
August 11, 2023
xxxx you people. You guys prey on people not knowing the business of car buying and mark up prices on the vehicles. You denied me the same of a vehicle because I woul You guys prey on people not knowing the business of car buying and mark up prices on the vehicles. You denied me the same of a vehicle because I would not allow the dealership to mark up the cost of a vehicle 19k. You suck and I’ll let the world know More
by keenan.l.adams
Employees Worked With
Leith Almetwaly
August 11, 2023
I had an amazing experience at this dealership! Everyone was helpful and willing to answer any question that I had! I will definitely be a return customer and I will refer my friends as well! Everyone was helpful and willing to answer any question that I had! I will definitely be a return customer and I will refer my friends as well! More
by Mister Bee
Employees Worked With
Leith Almetwaly, Gary White, Whitney Patton
