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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,970 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,970 reviews

August 10, 2023

Excellent service. They actually listened to my needs and made me satisfied. Thank you for the experience. More

by lbarnes.slp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey Cannon
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Aug 15, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hello and thank you for your kind words. We are very happy to hear that our service team was so attentive during your visit to our dealership and that they gave you some insight on your issue! Thank you again and we look forward to working with you again in the future! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 10, 2023

Had great service from my rep Jeff Kingsley, plenty of communication from him with updates More

by dwaincpeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
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Aug 15, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thanks for the kudos. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. We will pass along your kind words to Jeff! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 10, 2023

Kendrick was fast with the process and proficient by ensuring I knew every step he was taking to make the process smooth! More

by takeina.fowler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendrick Barnes
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Aug 15, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for sharing your feedback about your experience with us. We're glad to hear that you had a smooth and easy experience with Kendrick and our team. Please let us know if there is anything else that we can assist you with. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 10, 2023

Do not ever buy a car from here. Purchased a 90 thousand vehicle. Was promise if anything happen to it will be taken care of. On the first oil change, has issues on getting it change More

by guerra3324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Leith Almetwaly, Mark Downey, Jesus Orta
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Aug 14, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 10, 2023

Lacey was great and very helpful throughout the whole process. Keep me updated every step of the way ! More

by gmanuel771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
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Aug 15, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thanks for your awesome review! We're very happy to hear that Lacey was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 09, 2023

I have used FDJR for many many years for service and have been very dissatisfied with their service. I decided when I got my new 22' Ram 1500, I would use Shottenkirk as my service dealer instead of Frisco D More

by wrobcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
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Aug 11, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 09, 2023

Very good experience. Would recommend using this dealership in the future purchases. Very good staff. More

by rboyt64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendrick Barnes, David Dezuniga, Alec Simpson
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Aug 14, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 09, 2023

Jesus was extremely helpful, knowledgeable and took care of all my needs. I will send any friends or family to this dealership. All around great experience. More

by cgarrett0923
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Orta
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Aug 14, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 09, 2023

Brandon in the Service Dept does a great job explaining the issues and options to resolve while minimizing the cost for the customer. More

by mattmoore654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Aug 14, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 09, 2023

The dealership was very clean and employees were quick to help me around to what I was looking for. More

by Tywashbase12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Daniell, Jesus Orta, Skyler Dockins
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Aug 14, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

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