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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

4.5
1,994 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,994 reviews

July 29, 2023

Great experience from my service tech Austin he really helped me get what I needed I will come back because of him. More

by bronsonwheeler5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Aug 01, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 29, 2023

Matthew was a great salesman, he was very knowledgeable and kind. Will definitely recommend him to family and friends. More

by Rob
Recommend Dealer
Yes
Employees Worked With
Matthew Kramer
Aug 01, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your business and this review. We are happy to hear Matthew was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 29, 2023

The way you run your service department is a joke - can’t get anyone on phone - don’t have parts - keeps vehicle way too long - we replace same parts over and over again and that email that can with ALL the More

by missb24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Aug 01, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. We look forward to hearing from you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 29, 2023

Alejandro is a great salesman. Very attentive and stayed in constant contact. Great family dealership More

by shamara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leith Almetwaly, Alejandro De La Rosa
Aug 01, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate the kind words, Shamara. We look forward to seeing you again in the future! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 29, 2023

Overall, I was very impressed with the staff and the experience was mostly positive. I would go back again. More

by Mgustin51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Couturier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leith Almetwaly, Jesus Orta, Fabian Cauldwell
Aug 01, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to write this review. We are pleased to hear that our staff was able to provide an efficient and overall positive experience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 28, 2023

Everything was great I am looking forward to enjoying my car, this is my second car purchasing from Alejandro at this location. Will continue to keep bringing my business towards this location. More

by javier.amador
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro De La Rosa
Aug 01, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for leaving us this great review, Javier. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 28, 2023

Sales associate was very good. He gave us all the information about the vehicle and features. More

by mukksre
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin McCarroll, Lupe Garcia
Aug 01, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We are so glad we could take care of all of your needs at Shottenkirk Prosper Chrysler Dodge Jeep Ram. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 28, 2023

My oil change was a disaster. Ended up at home with oil all over the engine, the bottom of the vehicle, and all over my garage. I had to drive back after calling a 3rd party m More

by BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Grady
Aug 01, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Shottenkirk Prosper Chrysler Dodge Jeep Ram does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 28, 2023

Most of experience was great up to a point. I will warn you the price they advertise is not the price of the vehicle. They have $3000 mandatory warranties they add to all their vehicles. Daniel More

by Hurstdave2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryce
Aug 01, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate you taking the time to share your experience. This information was passed along to the manager and we will take steps to ensure this doesn’t happen again. We hope we can earn your business back in the future. Thank you for your feedback. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 28, 2023

It took about 2 months to get an alignment, ac fixed and radio antenna replaced. More

by James Pisanich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin
Aug 01, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

James, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

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