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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,983 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,983 reviews

July 01, 2023

Took 3 hours for an oil change, and I had to return to the shop because the technician didn't reset the "oil life" percentage indicator. More

by dakirkwood7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Jul 05, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

It is apparent that your oil change service wasn’t carried out in a satisfactory manner. We hope to always provide a positive experience, and it appears your time spent with us does not reflect that value. Thank you for letting us know so we can make the necessary customer service adjustments. Please contact us at your earliest convenience if you’d like to discuss your experience further. We look forward to speaking with you soon. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 30, 2023

Customer service is always top notch ! ! Always in and out and going above and beyond More

by igracia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David , Damian Alvarez, Heather Daniell
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Jul 06, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 30, 2023

Excellent service despite obstacles and obligations. Responsive team with customer focused mindset. Will recommend this service center to friends and family. More

by krspringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
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Jul 06, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 30, 2023

I received excellent care for my car and information about the car People were great. More

by disneykittygirl123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley , Taybor West, Jesus Orta
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Jul 06, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Shottenkirk Prosper Chrysler Dodge Jeep Ram! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 30, 2023

Alec S, my sales consultant was amazing! He went above and beyond to help me get into the right vehicle. More

by lemmonshouse
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alec Simpson
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Jul 06, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Alec went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 30, 2023

They did a great job of getting me in and out quickly for my annual state inspection. More

by frednordt
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Branden
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Jul 06, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 30, 2023

I inquired about a specific car in the morning, met Clint for a test drive in early afternoon, and returned in the evening to close, sign papers, and drive my Acadia home - a very happy camper. These folks r More

by dalebruce111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leith Almetwaly, Gary White, Clinton Rainier
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Jul 06, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Shottenkirk Prosper Chrysler Dodge Jeep Ram. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 30, 2023

Took care of my issue in a timely manner. Jordyn did a great job of coordinating the service. More

by lmagruder3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn
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Jul 06, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 30, 2023

Lacey was awesome! She addressed all my questions and concerns. She made sure I was informed about what was going on through the repair process and gave appropriate ti More

by LTD Dumpster Rental
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hoffman
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Jul 06, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Lacey does for Shottenkirk Prosper Chrysler Dodge Jeep Ram and our customers. Hope to see you again soon! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 30, 2023

Excellent care and service! Lacey followed up with me and kept me in the loop with everything that was happening with my Jeep. More

by aplustrainer2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
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Jul 06, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

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