
Shottenkirk Chrysler Dodge Jeep Ram Prosper
Prosper, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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This Dealership Was A Awesome Experience Excellent Customer Service No Long Waiting Time I will Recommend All Of My Friends and Co Workers Customer Service No Long Waiting Time I will Recommend All Of My Friends and Co Workers More
I wish I could give this place a better review, but unfortunately I cannot. The Sales process was great and the rep was patient with my kid who is a bit wild. The haggling wasn't too bad either. So we unfortunately I cannot. The Sales process was great and the rep was patient with my kid who is a bit wild. The haggling wasn't too bad either. So we thought all was going to be just fine. However, it all went downhill shortly after that. We bought a used SUV in pretty great shape, but after a few weeks it started acting up. So we called and spoke about it and had the car towed in. After about a week and a half the determined it was just a bad battery. I am no mechanic, but I have been working on cars my whole life and that never seemed right to me. Plus it was all under warranty so no big deal. A few weeks later same issue pops up again. So we tow it back in and they have had the car for over a month now with end in sight. No matter who I speak with it's the same BS. We're working on it or I'll see what I can find out and nothing ever comes of it. They have been "trying to replicate the issue" even though they already have all the documentation. At this point we are seeking legal council for the matter. So this is a full on Buyer Beware. DO NOT buy the Shottenkirk Care Package Prep whatever as it is total BS. P.S. No one other than Sales will answer the phone or return your calls. Terrible service after the purchase. More
I should have looked at the reviews before I purchased my vehicle but anyway, Kevin English is the reason why I gave a 10 to the service dept (Wish I could have given him 20). He listened to my problems and vehicle but anyway, Kevin English is the reason why I gave a 10 to the service dept (Wish I could have given him 20). He listened to my problems and concerns I had with my truck. Due to the sales department, I was never coming back to this dealership for anything. But as long as Kevin English is working at this dealership, I will continue to bring my vehicle back. One last thing about the sales department if they were selling me the winning lottery ticket, I still would not purchase it from them. TOO SHADDY!!!!!!!!!!!!!!!!! Shots out to Bijon Parker in finance he did his thing. More