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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.3
1,063 Reviews

1,063 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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November 02, 2021

Robby was so friendly and had urgency on my issue. I really appreciated him and the customer service from the rest of the team. Wonderful experience. Thanks for all you do! More

by Hyang Soo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby
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Nov 05, 2021 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

November 01, 2021

The staff was very nice and helpful they took the time to show me around answering my questions and the service they performed didn’t take long at all. Thanks More

by HHoward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
? Bad with names sorry
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Nov 04, 2021 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

October 31, 2021

My wife's Jeep has some issues. Hunter at Prosper Dodge gave us a reference for a tow truck, let me know when our vehicle arrived, communicated the issues with the vehicle in a way I understood, and always More

by troyd11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter
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Nov 02, 2021 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

October 29, 2021

Everyone is very friendly. Service advisor Hunter was the best advisor there is to work with. More

by rcb3360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter
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Nov 02, 2021 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

October 29, 2021

My first time to use this dealership and I am impressed. So glad they are close and convenient. Very nice personnel and very knowledgeable in the service department. More

by reinerrabbit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry - Service rep AWESOME!
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Nov 02, 2021 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

October 28, 2021

Helpful team. Not sure what else to say. Got my Jeep back within 24 hours. More

by kimbermincher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fayaz
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Nov 02, 2021 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

October 28, 2021

Hunter and Robby were very helpful and I could tell excellent customer service was important to them. More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter, Robby
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Nov 02, 2021 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

October 28, 2021

My first time at this dealer. Bought tires during their sale. Hunter was very helpful. It was a good experience, will use them again. More

by Dee.smith2752
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter
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Nov 02, 2021 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

October 21, 2021

The fellow that worked to replace the radio on my Dodge Challenger did a great job. He kept me informed and got everything completed more quickly than expected. More

by millerclan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby
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Oct 26, 2021 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

October 18, 2021

Awesome dealership service was good service advisor was awesome to care the vehicle Everything that I asked for being done was done. More

by GB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fayaz
Report | Print
Oct 21, 2021 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

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