Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Poor communication and low skill personnel. Quick service lane service manager is a young kid who is out of his depth. The management and staff have high turnover. I’ll never go here for servic Quick service lane service manager is a young kid who is out of his depth. The management and staff have high turnover. I’ll never go here for service again. More

Austin was incredible! Had several recalls and a check engine light on my Rubicon. They estimated 2-3 days, but it only took a few hours! Got my Jeep back the same day. So Had several recalls and a check engine light on my Rubicon. They estimated 2-3 days, but it only took a few hours! Got my Jeep back the same day. So happy to receive the call from Austin with everything fixed in such a short time. 🌟 #JeepLife #GreatService #HappyCustomer More

My service advisor, Jeff Kingsley provides such good service and always makes sure I am pleased with the service provided. service and always makes sure I am pleased with the service provided. More

Service was ok, nothing special! Looking for the best dealership Service Center for my vehicle so I’ll be exploring others in the area as well Looking for the best dealership Service Center for my vehicle so I’ll be exploring others in the area as well More

Lacey in the service department was abosuletly amazing and helped with our warranty claim as well as expediting the service process so my daughter could have her jeep back in time for work. Highly reccome and helped with our warranty claim as well as expediting the service process so my daughter could have her jeep back in time for work. Highly reccomend!! More

Great service when dropping off, but the previous appointment time I had would have been a 3-4 hour wait which is not acceptable for an oil change that was scheduled. After rescheduling to a drop off appointment time I had would have been a 3-4 hour wait which is not acceptable for an oil change that was scheduled. After rescheduling to a drop off, I got great service. More

I scheduled a 20K service for my Jeep. I had been sent an advertisement via text that stated that synthetic oil changes were 69.99 and that if you spent over 100 dollars they would give a I had been sent an advertisement via text that stated that synthetic oil changes were 69.99 and that if you spent over 100 dollars they would give a 15% discount. My invoice was over 500.00 and the guy checking me out said the most he could do was 50.00 off (which brought the oil change down to the original advertised price of 69.99). It was just dishonest business practices, not sure who is at fault the dealership or the employee. Other than that the employees were very nice and the quality of the work was fine. But, if you are going to be dishonest about your promotions then it’s really hard for me to recommend people come to this dealership. More

The service was fast, polite and knowledgeable. Helped me with my warranty oil change. Very pleased. Helped me with my warranty oil change. Very pleased. More

My service agent, Lacey, did an exceptional job of keeping me apprised of the progress on my vehicle repair. keeping me apprised of the progress on my vehicle repair. More

Dealership provides excellent service in their Service Dept. As the customer you are made aware of all mechanical issues with your vehicle Thank you Jacqueline McFerren Dept. As the customer you are made aware of all mechanical issues with your vehicle Thank you Jacqueline McFerren More