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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.3
1,056 Reviews

1,056 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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May 24, 2024

Great experience. Love that everyone is so kind. Definitely worth the extra drive to Prosper. More

by melanie.williams940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember. Dark hair, first office on the left.
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May 28, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

melanie, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

May 24, 2024

Excellent customer service! My new dealership of choice ! Thank you for putting customers first! Thanks More

by rburnett642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar deserves 5 stars
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May 28, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

May 24, 2024

Great job. Oscar helped ordering the parts needed, scheduling the service and was was very attentive. Car was done on time. More

by jesuserm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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May 28, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

jesuserm, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 23, 2024

After my first experience, I would have rated the service department much better. This time, I had to chase down my service rep constantly More

by scottcarson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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May 24, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for sharing your feedback with us, Scott. Your experience is important to us, and we would like to make things right. Please feel free to reach out to us directly at Shottenkirk Prosper Chrysler Dodge Jeep Ram so we can address your concerns and work towards a better outcome. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

May 22, 2024

Dealership is clean, Jordyn addressed me on the drive, and kept me updated daily on the status of my vehicle. Not to mention the technicians craftsmen ship, my truck doesn’t fit in there car wash and bein More

by efernandez3rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 20, 2024

I talked to serval salesman and finance personal at this dealership! Everyone was amazing! However, my main salesman Fred, was very professional, knowledgeable, and easy to talk too. He made the purchase of More

by LeChris vanderpool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred (Salesman), Bryce Nightengale, Bijon Parker
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May 21, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

LeChris, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

May 18, 2024

Honored my Chrysler lifetime warranty, provided a loaner and everyone was very pleasant and attentive. More

by trurob27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan was very attentive
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May 20, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

May 18, 2024

I took my car in for service for the first time at Shottenkirk Chrysler Dodge Jeep Ram Prosper and was very pleased with the overall experience. The service team was great.....attentive, helpful, frie More

by khristinelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

khristine, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 18, 2024

I had a great visit! Everything went well. I did not have any issues and everyone was friendly. More

by adrienne.mceneaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

adrienne, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

May 17, 2024

All of my needs were met swiftly and professionally by not only customer service but the rest of the following staff involved! More

by alexescobedo3344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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May 20, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

alexes, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

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