Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

They got us right in and took care of our oil change. They did it very quickly They did it very quickly More

The service department provided and demonstrated extreme knowledge of the matter in question along with a professional ability to solve and repair the issue. knowledge of the matter in question along with a professional ability to solve and repair the issue. More

Austin is an amazing service advisor! This is the second time in 2 weeks we have visited him to have work done on my wife's jeep. This time we had the tires balanced and an alignment done This is the second time in 2 weeks we have visited him to have work done on my wife's jeep. This time we had the tires balanced and an alignment done on her wrangler. The jeep was completed fast by the tech that handled it! All around great service! I also liked that there were beverages supplied in the waiting area. That was a great bonus! Once again we are fans of Austin and will return for our service needs! More

I went in for an oil change and tire rotation with an appointment and still had to wait nearly 3 hours. I’ll take my business somewhere else for now on. appointment and still had to wait nearly 3 hours. I’ll take my business somewhere else for now on. More

Great service super fast and friendly. We will definitely be coming back. Will & Austin are awesome! We will definitely be coming back. Will & Austin are awesome! More

Great experience from my service tech Austin he really helped me get what I needed I will come back because of him. helped me get what I needed I will come back because of him. More

The way you run your service department is a joke - can’t get anyone on phone - don’t have parts - keeps vehicle way too long - we replace same parts over and over again and that email that can with ALL the get anyone on phone - don’t have parts - keeps vehicle way too long - we replace same parts over and over again and that email that can with ALL the extra stuff you wanted to do - who falls for that crap - that email did it for me - bad customer service More

My oil change was a disaster. Ended up at home with oil all over the engine, the bottom of the vehicle, and all over my garage. I had to drive back after calling a 3rd party m Ended up at home with oil all over the engine, the bottom of the vehicle, and all over my garage. I had to drive back after calling a 3rd party mechanic and checking oil level to ensure I didn’t DESTROY THE ENGINE. To find out that they were sloppy, careless, or somehow otherwise negligent in giving me back a car with a “torn o-ring” on the air filter. Brand new oil rings ship with the filter from MOPAR. To top it all off, nobody bothered to offer to clean the engine, undercarriage, or otherwise care about the negative impact this had on me as a customer. More

It took about 2 months to get an alignment, ac fixed and radio antenna replaced. radio antenna replaced. More