Back

Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.3
1,082 Reviews

1,082 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Sort by
August 04, 2023

They were quick, efficient and listened to our concerns. Great service every time we go. More

by writinghill85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Daniell
Aug 09, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Shottenkirk Prosper Chrysler Dodge Jeep Ram. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 03, 2023

My vehicle was in service for 2. 5 weeks and it just sat for a week... I go to pickup my vehicle, the service advisor is nowhere to be found, so the service manager has to locate my k More

by SSHEREL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Aug 07, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We acknowledge your review and are currently looking into the events you’ve detailed.

August 03, 2023

This location is exceptionally clean, there's plenty of seating and work space, and their public internet info is clearly posted. More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Krais
Aug 08, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for visiting our service department and for leaving the kind words, Nicole. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 02, 2023

My service advisor Jeff is a standup guy. He made sure that I was well taken care of! More

by travontay jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Service Advisor
Aug 07, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 02, 2023

Lacey has been a breath of fresh air. She is attentive, communicates extremely well and I can count on her. Very happy with the service that we received in both of our Jeeps. Thank you! More

by cpschuler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin McCarroll, Matthew Kramer
Aug 07, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 02, 2023

Damian & David great guys to work with. They will go above and beyond to help out. More

by fabianjr93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Alvarez, David Mata
Aug 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 01, 2023

Lacey Skelton and Chris Blackwood are highly professional, knowledgeable, and courteous in every respect. I trust them and never have concerns when they deliver their analysis and assessment. More

by abw.diver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton and Chris Blackwood
Aug 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 01, 2023

I’m very pleased with the impeccable professionalism, service, and competence. I am truly satisfied with each visit. More

by abw.diver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton and Chris Blackwood
Aug 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 01, 2023

They got us right in and took care of our oil change. They did it very quickly More

by 3soccermom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 01, 2023

Jordyn was very attentive and responsive to my concerns. The dealership was even able to provide shuttles multiple times to pick me up and drop me off during the repair. I do have some issues after the repa More

by christopher.rardin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn
Aug 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Christopher, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

...
71
...