Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

I would highly recommend getting your service done here. Lacey was very helpful and professional throughout the entire process, and she kept me well-informed with updates on the status of my vehicle. My ca Lacey was very helpful and professional throughout the entire process, and she kept me well-informed with updates on the status of my vehicle. My car was ready ahead of schedule, and everything was working perfectly when I picked it up. More

Jeff Kingsley at the Shottenkirk Jeep Service Department helped get my issue addressed. He provided great customer service and communication. He helped me make some appointments to root cause and then ret helped get my issue addressed. He provided great customer service and communication. He helped me make some appointments to root cause and then return when the part was avail to address the issue. Service for those appointments were quick and same day. The Service at Shottenkirk is great and everyone I have worked with has been professional and friendly. More

Austin is a great service advisor! While my truck was in the shop he always kept me updated on the progress. Even on his day off he helped get the estimated time of completion of my tr While my truck was in the shop he always kept me updated on the progress. Even on his day off he helped get the estimated time of completion of my truck. We were so impressed with the work Austin helped us with that we brought my wife's Jeep in when we picked up my truck and had an oil change and tire rotation completed. While her jeep was in the shop Austin recommended she have three additional services. We usually will shop around when we are asked to complete service items that we did not bring our vehicle in for. This was because of the trust we had in Austin to not try to sell us unneeded services. Austin is an amazing service advisor and we will continue to have our jeeps serviced by him in the future. Thank you! More

Lacey is absolutely amazing. She stepped up to the plate when the ball was dropped by another person in the service department. She understood that my time is valued and made sur She stepped up to the plate when the ball was dropped by another person in the service department. She understood that my time is valued and made sure that my vehicle was in and worked on the moment I arrived. I appreciate her and will continue to only work with her in the future. More

No communication. Had to miss an appointment based off time frame not being bet. Took over 4 hours for an oil change. Had to miss an appointment based off time frame not being bet. Took over 4 hours for an oil change. More

Great people and great service! I loved working with Arron and all are very nice and try to take care of you quickly I loved working with Arron and all are very nice and try to take care of you quickly More

We were able to get our car in quickly and out quickly. They were very helpful with the problem we had with our car. They were very helpful with the problem we had with our car. More

Lacey was super helpful and made my visit run smoothly. Very satisfied with my service. Very satisfied with my service. More

Phenomenal dealership and excellent customer interaction and service. Jordyn is always a great help when needed! and service. Jordyn is always a great help when needed! More

Was happy with the prompt efficient friendly service. I would recommend this dealership and it’s service department. I would recommend this dealership and it’s service department. More