Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center
Prosper, TX
1,066 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center
The dealership strives to maintain customer satisfaction. We worked with Chris Hayes and he helped us in every step of the vehicle buying and made it simple for us. Since we did not have a vehicle of our cho We worked with Chris Hayes and he helped us in every step of the vehicle buying and made it simple for us. Since we did not have a vehicle of our choice configuration on the lot Chris helped us in building and ordering one and was giving us regular updates on-demand. More
Everybody was incredibly friendly and kind. I’ve never had a negative exchange with anyone at this dealership. I wish I had been given a more realistic expectation for how long my vehicle w I’ve never had a negative exchange with anyone at this dealership. I wish I had been given a more realistic expectation for how long my vehicle would be there for a diagnostic, oil change, and inspection (5 days, and the diagnostic didn’t happen). They gave me a big discount on my service for my trouble, though! And after I dropped off, the driver who takes people home was running late, so the service manager gave me a ride home himself. More
Austin is a great service advisor! While my truck was in the shop he always kept me updated on the progress. Even on his day off he helped get the estimated time of completion of my tr While my truck was in the shop he always kept me updated on the progress. Even on his day off he helped get the estimated time of completion of my truck. We were so impressed with the work Austin helped us with that we brought my wife's Jeep in when we picked up my truck and had an oil change and tire rotation completed. While her jeep was in the shop Austin recommended she have three additional services. We usually will shop around when we are asked to complete service items that we did not bring our vehicle in for. This was because of the trust we had in Austin to not try to sell us unneeded services. Austin is an amazing service advisor and we will continue to have our jeeps serviced by him in the future. Thank you! More