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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.3
1,066 Reviews

1,066 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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July 26, 2023

Great and prompt service. Jeff is the best service tech that I have had at any dealership. More

by Lee M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
Jul 31, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Lee, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jeff does for Shottenkirk Prosper Chrysler Dodge Jeep Ram and our customers. Hope to see you again soon! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 26, 2023

Everyone was very nice, and the work was done quickly and very quality work. Would take my truck back! More

by ericrollin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn
Jul 31, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 25, 2023

The dealership strives to maintain customer satisfaction. We worked with Chris Hayes and he helped us in every step of the vehicle buying and made it simple for us. Since we did not have a vehicle of our cho More

by Rakesh Reddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leith Almetwaly, Gary White, Heather Daniell, Chris Hayes
Jul 28, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Rakesh, we loved reading this review! Happy customers are our aim, and it appears Chris really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 25, 2023

Great customer service from Austin! He kept me in the loop from the time I handed over my keys until I picked up my Jeep. More

by erinjohnson32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Scott
Jul 28, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 24, 2023

I worked with Lacey Skelton and she was great! Very attentive and communicative throughout the process. More

by chantryd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey skelton
Jul 27, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Lacy's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 24, 2023

I don’t want to have to write a review to give you five stars More

by mjt99p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Keller
Jul 27, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to leave this 5-star rating! We hope to work with you again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 22, 2023

Everybody was incredibly friendly and kind. I’ve never had a negative exchange with anyone at this dealership. I wish I had been given a more realistic expectation for how long my vehicle w More

by andrews.heather16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn, Tom
Jul 26, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 22, 2023

Wayne Autry is the best in the business. He is the reason I come to your dealership. More

by brett.howard01
Recommend Dealer
Yes
Employees Worked With
Wayne Autry
Jul 26, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to Wayne. Please let us know if we can do anything further to help. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 21, 2023

Austin is a great service advisor! While my truck was in the shop he always kept me updated on the progress. Even on his day off he helped get the estimated time of completion of my tr More

by m-johnson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert "Austin" Scott
Jul 26, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for the awesome feedback! You're right, Austin is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 21, 2023

Service department keeps you informed and promptly responds to your request. Thank you for providing quality service. More

by tomdeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kramer
Jul 26, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your kind words. We feel our service department is what makes Shottenkirk Prosper Chrysler Dodge Jeep Ram special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

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