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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.3
1,065 Reviews

1,065 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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June 29, 2023

Will and his team are great at their job. I will definitely be coming back. More

by vjdesai18
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Will
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Jul 05, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 28, 2023

Service is always awful. No one wants to help. No one is available. Purchased every maintenance package there is cant help for more than an express oil change. Had no ide More

by jgardner3
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Santos
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Jun 30, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Shottenkirk Prosper Chrysler Dodge Jeep Ram does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 28, 2023

Over all, it was a great experience. It was my first time with the service department. And I will definitely be returning. More

by williamwalsh140
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Parrish , Whitney Patton
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Jul 03, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to write this review. We are pleased to hear that our staff was able to provide an efficient and overall positive experience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 28, 2023

Austin was a big help, and very good communication. He was always available when I needed help with something. More

by tat2bo6921
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Austin
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Jul 03, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for this great review! Austin is truly an exceptional employee and we appreciate him for giving you a great experience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 27, 2023

Austin provided us with great service. Easy to work with and very knowledgeable about my vehicle More

by michael.e.kubala
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Austin
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Jun 30, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for this amazing review, Michael! We really appreciate your business. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 27, 2023

Hunter and Austin are very helpful and courteous every time we are in for service More

by whisper2450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Czuwala
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Jun 30, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 27, 2023

Austin provided us with great service. He delivered the car on time and took care of all of our issues. More

by michael.e.kubala
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Austin
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Jun 30, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Your great feedback truly made our day, Michael! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 27, 2023

Lacey was the best and made sure everything was completed thank you Lacey I really appreciate everything you have done More

by Michael.wafer
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lacey
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Jun 30, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Michael, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 26, 2023

Great experience,Austin in service and the guys in the shop handle their business professionally More

by motogandy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Austin in service
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Jun 29, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 25, 2023

I found this dealership to be professional and pleasant to deal with. Salesman was knowledgeable, overall experience was nice. More

by carter7379
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Can't remember salesmanship name
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Jun 28, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We love hearing about customers that have a terrific experience at Shottenkirk Prosper Chrysler Dodge Jeep Ram. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

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