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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.3
1,056 Reviews

1,056 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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June 25, 2023

I found this dealership to be professional and pleasant to deal with. Salesman was knowledgeable, overall experience was nice. More

by carter7379
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Can't remember salesmanship name
Jun 28, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We love hearing about customers that have a terrific experience at Shottenkirk Prosper Chrysler Dodge Jeep Ram. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 24, 2023

From the purchase of my Jeep Gladiator to the service Shottenkirk CDJR has been highly professional. I want to recognize service technician Lacey Shelton for the phenomenal job she does. More

by abw.diver
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lacey Shelton
Jun 28, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 24, 2023

I was well taken care of . It was a pleasant surprise to have my problem taken care of so efficiently. More

by pidgeb123
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Couturier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taybor West, Kendrick Barnes, Cooper Cashdollar, Jesus Orta
Jun 28, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We are so glad we could take care of all of your needs at Shottenkirk Prosper Chrysler Dodge Jeep Ram. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 23, 2023

Great service, very informative and good status updates at all times. Everything fixed and driving great. Thanks More

by j.reddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 28, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 23, 2023

Love having a dealership so close to my home. Love the great customer service . Parrish is on top of things . More

by LISAWATERS1962
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service - Parrish
Jun 28, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 22, 2023

The personnel are very courteous and friendly. My vehicle was properly serviced and returned to me promptly. More

by apastortony
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jordyn
Jun 27, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 21, 2023

Got my truck back after service and it was not even washed after the service - software upgrade and oil change. Figured it would have been washed when I got it back. More

by rusty.hood
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jordyn - Service Department
Jun 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Rusty, we would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 20, 2023

We worked with Service Advisor Parrish Ganakos, who was incredibly professional, prompt, and friendly. He helped us with our repairs swiftly and was able to get the needed parts shipped into the shop in a More

by zpang528
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Parrish Ganakos
Jun 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Parrish does for Shottenkirk Prosper Chrysler Dodge Jeep Ram and our customers. Hope to see you again soon! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 20, 2023

Had the car 39 days. Was smoking. Took it in. They had it 3 weeks. Cost me another $500 as apparently the issue was not covered by warranty. Still having issues. Wouldn’t More

by moogies8
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Will gonzales, Geoffrey Cannon
Jun 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

Jun 22, 2023 -

moogies8 responded

I have called several times and left a message with the operator. Left a message on the voicemail today. Still haven’t got a call. Honestly not surprised considering how the “customer service” has been so far.

June 20, 2023

Parrish is a great service advisor - friendly, timely, professional and honest. Great communication and very happy with the service received. More

by roy_ludick
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Parrish
Jun 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Roy, thank you for the awesome feedback! You're right, Parrish is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

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