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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.3
1,056 Reviews

1,056 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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June 13, 2023

Between the service and the communication, this dealership really is the best. I’ve been all over the metroplex and really found nothing better. More

by caj2805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
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Jun 16, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 13, 2023

I want to express my appreciation to the car repair service team. Their exceptional expertise and professionalism saved the day for my Jeep. Thanks to Jeff for reliable service and attention to detail More

by patriciapbn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Jun 16, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 12, 2023

Austin was great to work with. Took care of my daughters Jeep quickly and correctly! More

by gauntt09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Jun 15, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

It’s great to know that Austin provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 11, 2023

Two months to get a part on a recently purchased vehicle? ?? And no communication from the service advisor until we got the GM involved. Ridiculous… More

by randy.cremar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jun 13, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate you taking the time to share your experience. This information was passed along to the manager and we will take steps to ensure this doesn’t happen again. We hope we can earn your business back in the future. Thank you for your feedback. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 10, 2023

I like that this dealership is handy to my home and they truly value my time. They seek to get you in and out in 1 hour. More

by mike_crowder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department but don’t have names.
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Jun 14, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Mike, your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 10, 2023

It was so quick I really appreciate the team. They did well. This was my second time there and I am completely satisfied More

by jkbhaskarnitrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Daniell
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Jun 14, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 09, 2023

Lacey in service was AWESOME! !! Got everything taken care of on my Jeep. Highly recommend her and the Shottenkirk team! More

by JUSTINMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
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Jun 14, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 09, 2023

Service advisor Hunter is top notch. Knowledgeable and great communication. Highly recommend asking for him. More

by OGfatherabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Ingram
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Jun 14, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We cannot thank you enough for your wonderful review of Shottenkirk Prosper Chrysler Dodge Jeep Ram and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 08, 2023

TERRIBLE! Will never go there again. The worst customer service I have ever received in my life. More

by wadeanderson91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendrick Barnes
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Jun 12, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 05, 2023

Being o a time crunch, we needed our 2017 Jeep in a few days because we were going out of town for two months. My service rep was Hunter Ingram. At first it stared off bad because the car wouldn’t be don More

by robert.novella2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Ingram
Report | Print
Jun 08, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Robert, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

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