Shottenkirk Chrysler Dodge Jeep Ram

The assistant service manager helped me was very knowledgeable and answered any questions that I had. Who every worked on my vehicle needs to double check their work and be a little cleaner. knowledgeable and answered any questions that I had. Who every worked on my vehicle needs to double check their work and be a little cleaner. More

Great service department. Great at explaining the issue and with the service. Upsetting to have to replace the ABS pump at 6000 miles but the service was great. and with the service. Upsetting to have to replace the ABS pump at 6000 miles but the service was great. More

Shottenkirk Dodge Ram performed service on my 2014 Ram 1500 yesterday 1/14/2021. The service writer (Sarah) was very knowledgeable about the service I was requesting. The mechanic completed his service 1500 yesterday 1/14/2021. The service writer (Sarah) was very knowledgeable about the service I was requesting. The mechanic completed his service execution (that required most of the day) at closing time. The service writer stayed until the mechanic was completed to deliver my truck to me. Great Job by all!! More

I was very pleased with the visit. It was very simple and very easy. The employees was extremely helpful and nice. And the building was nice very easy. The employees was extremely helpful and nice. And the building was nice More

I liked it better when it was Cherokee CDJ, prices were better and staff was friendlier. I can only assume Shottenkirk micromanages and keeps employees uptight. The work always seems to be done well, so I better and staff was friendlier. I can only assume Shottenkirk micromanages and keeps employees uptight. The work always seems to be done well, so I leave a happy camper. They discount but their discounted prices are still above average. More

I made my first purchase of a Dodge Durango 2021 and the dealership was a great experience. My sales person his name was Jackson was excellent made the process very easy for us and also the GSM of the store dealership was a great experience. My sales person his name was Jackson was excellent made the process very easy for us and also the GSM of the store Tony gave us a great experience to have nothing but high praise for this dealership More

Excellent sales and service staff. Highly recommended for all auto services. Sales staff was professional and courteous. Service staff were knowledgeable, courteous and informative. Great dealer for Chrysle all auto services. Sales staff was professional and courteous. Service staff were knowledgeable, courteous and informative. Great dealer for Chrysler products and services. More

I have always receive the best service here compared with anywhere I have ever been. No long wait and work has always been excellent. Everyone very nice and helpful anywhere I have ever been. No long wait and work has always been excellent. Everyone very nice and helpful More

Cleveland helped me greatly. Put me in a new truck and back on the road in 2 hours. I advise anyone needing a vehicle to come to Canton and ask for Cleveland. back on the road in 2 hours. I advise anyone needing a vehicle to come to Canton and ask for Cleveland. More

Hands down the worst experience I have ever had. . I went to go look at a used Dodge Challenger they had for sale. When I pulled up, one of the salesman was beating the crap out of the car. I talked to the p to go look at a used Dodge Challenger they had for sale. When I pulled up, one of the salesman was beating the crap out of the car. I talked to the person that traded the car in and he himself saw another salesman reaming on the car. Burning rubber And holding the engine at 7000 RPM. I have never seen such unprofessionalism in my life. I bought the car anyway because it was a good deal. There were parts in the car on the test drive and when I went to pick up the car later there were parts missing. The car only had 19000 miles on it but someone at the dealership had completely burned out the clutch. When I first bought the car, they informed me that it had to go through their service department. On the test drive I noticed a check engine light and a clunking noise in the left front. Communication from the service department is horrible. I had to keep calling to find out about the car. No one reached out to me. When I picked up the car the clunking noise was still there and the check engine light was still on. Keep in mind they had the car a week.. With so many other Dodge dealerships available in the Atlanta area, definitely steer clear of this one. You will be in for a rude awakening More