Shottenkirk Chrysler Dodge Jeep Ram

The sales personnel were very helpful, courteous, and attentive. The dealership is clean and personal. The finance person was great to work with. I love my new truck. Good job!!! attentive. The dealership is clean and personal. The finance person was great to work with. I love my new truck. Good job!!! More

Fantastic service department, i just bought a 2018 Wrangler that needed warranty work done on it. Stephani made my experience easy and was very knowledgeable! I will be getting all of my service work Wrangler that needed warranty work done on it. Stephani made my experience easy and was very knowledgeable! I will be getting all of my service work done here from now on. Great job Stephani! More

The team took care of things until resolved. While it took longer than thought, they explained why and what was being done. They even drove to us to fix an issue we still had with the tire pressure moni took longer than thought, they explained why and what was being done. They even drove to us to fix an issue we still had with the tire pressure monitoring. More

The service was done in a timely manner, but I have been waiting on a response to a problem for at least a month! Unacceptable!!!! waiting on a response to a problem for at least a month! Unacceptable!!!! More

Drove out of the way to purchase my Wrangle. Process what not painful and Cleveland was very helpful. Highly recommend. Worth the drive even if you live far away not painful and Cleveland was very helpful. Highly recommend. Worth the drive even if you live far away More

I had a very good experience buy my vehicle at Shottenkirk dealership. Thanks to Pedro,Billy,and Albert. Good job guys for all ur help. Thanks again. Shottenkirk dealership. Thanks to Pedro,Billy,and Albert. Good job guys for all ur help. Thanks again. More

Top notch customer service helped me all the way threw the process I would definitely buy from them again Pedro was extremely helpful walked me threw everything the process I would definitely buy from them again Pedro was extremely helpful walked me threw everything More

Amazing customer service, have used them a few times when I needed parts replaced, they are quick, and overall all who I cane in contact with we so nice. I needed parts replaced, they are quick, and overall all who I cane in contact with we so nice. More

Car was driving very wobbly. Made appointment to have wobble in car checked out. Upon arrival was told they were running 1 day behind and I would need to leave my car for 2 days. Made appointment to have wobble in car checked out. Upon arrival was told they were running 1 day behind and I would need to leave my car for 2 days. I was not prepared for that, and not forwarned before bringing my car in. My service advisor said they could balance the tires and see if that was the problem but that’s all they could do at the moment. I agreed to the service. Tires were balanced but wobble was worse. I went to another car repair business to get the wobble checked out. Immediately they found that one of my tires had split. The tire was replaced and the wobble disappeared. This was a potentially very dangerous defect in the tire. How did the Shottenkirk mechanics NOT notice this immediately while they balanced the tires??? I’m very disappointed in them for blatantly missing this problem with the tire and not even taking time to discover the problem. More

Great Staff, Very relaxing atmosphere,Sales Assistance was very understanding and cooperative, will definitely shop with them in the future. Thanks to sales department, I'm very pleased was very understanding and cooperative, will definitely shop with them in the future. Thanks to sales department, I'm very pleased More