Shottenkirk Chrysler Dodge Jeep Ram

Review "Duck" Great! If you are needing a car, go see the "Duck" Scott will help you! All staff was very pleasant and helpful! Love my new to me 2014 Traverse! Great! If you are needing a car, go see the "Duck" Scott will help you! All staff was very pleasant and helpful! Love my new to me 2014 Traverse! More

Best Car Buying Experience EVER! No pressure to buy. Friendly and knowledgeable sales rep-Ed Denovellis. Fair pricing with some options included at no extra cost. HIGHLY RECOMMENDED!! No pressure to buy. Friendly and knowledgeable sales rep-Ed Denovellis. Fair pricing with some options included at no extra cost. HIGHLY RECOMMENDED!!! Will do business there again!! More

Poor Service Experience Express Lane Service? That's a joke. I took my 2016 RAM 2500 Laramie Longhorn to Shottenkirk Chrysler Dodge Jeep Ram in Canton on July 12th 2017 for a Express Lane Service? That's a joke. I took my 2016 RAM 2500 Laramie Longhorn to Shottenkirk Chrysler Dodge Jeep Ram in Canton on July 12th 2017 for an oil change and a tire rotation. I was promptly greeted by Leonard who informed me that it may take around an hour, maybe a little more, to service my truck. Being that I was already there and really didn't feel like having to come back, I reluctantly decided to wait in their customer lounge. After answering a few work emails, I had realized that about 45 minutes had already passed and my truck was still in the service bay. I asked Leonard how much longer it was going to take since it hadn't moved, and I was told not "too" much longer. To make a long story short, it took roughly 2 1/2 hours to change my oil and rotate my tires. On my drive home, I also noticed that my DEF had been refilled (it was 3/4 full). After looking at the invoice, I noticed that I was charged $10.50 to refill the DEF that I never authorized or asked to be refilled. I have bought 3 new vehicles from that dealership in the past 5 years (2 were under Cherokee CJD), but my latest being about a year ago. I prepaid for a few oil changes, so I'm really stuck between using them or telling them to shove them. I can get past the wait time, as they have never surprised me with their speed. However, charging me for a service that I did not ask for and sneaking it on to my bill was the relationship killer. I will never deal with this dealership again and I hope you'll think twice about it as well. More

Jeep The buying of it. Good service with a great attitude. Good selection of new and used vehicles. Would recommend this dealership to others. Competitive pricing and selec Good service with a great attitude. Good selection of new and used vehicles. Would recommend this dealership to others. Competitive pricing and selection. Friendly employees. More

Buy from Scott Scott did a great job of helping me get the exact car I wanted. He was funny and kind and really worked hard for my business. Would strongly recommend Scott did a great job of helping me get the exact car I wanted. He was funny and kind and really worked hard for my business. Would strongly recommend him!! More

Great Experience Had the opportunity to work with Eddie D. on the purchase of my daughter's first car. Eddie was super supportive through the search, sale and meeting Had the opportunity to work with Eddie D. on the purchase of my daughter's first car. Eddie was super supportive through the search, sale and meeting all of our needs. Loved the family environment at the dealership. Truly felt like their goal was to make us a priority and the sale a good fit for my daughter. More

Wonder experience From the time I walked in, to the time I walked out everyone was so professional. They make the buying experience quick and easy. They went above and From the time I walked in, to the time I walked out everyone was so professional. They make the buying experience quick and easy. They went above and beyond to exceed my expectations. Very friendly staff. More

Excellent service We had a great experience with Shottenkirk! I would recommend them and our sales person to anyone! Our salesman Scott and Shottenkirk was able to get We had a great experience with Shottenkirk! I would recommend them and our sales person to anyone! Our salesman Scott and Shottenkirk was able to get this going for us to be in a bigger vehicle were no one else was able to! The 3 hour drive was WELL worth it! More

Great Dealership -Shottenkirk Went in to the Shottenkirk Jeep dealership just to look at their inventory of Jeep. Have been interested in a Jeep since moving to Ga (Jeep country) a Went in to the Shottenkirk Jeep dealership just to look at their inventory of Jeep. Have been interested in a Jeep since moving to Ga (Jeep country) and have been checking out the local pricing. Had no intention of buying as I had just purchased the new vehicle I had to trade in and was sure I couldn't get a good trade value for it. Found a Jeep I really liked -Smokey Mountain edition. Had all the right options and colors. One of the sales persons, Ed, walked up and casually asked if I needed any information. Told him the Jeep I really liked and he said let's take it for a ride. Took a long ride on back roads and interstate and loved it. When we got back he asked if I wanted him to put together some numbers. Long story short they make me an offer on my vehicle and they discounted their Jeep. Couldn't say no to the deal but there was absolutely no pressure to buy. All in all a simply enjoyable buying experience and I would truly recommend this dealer to anyone interested in a Mopar vehicle. Thanks Ed!👍👍👍 More

2010 Jeep Sahara Ed D. is a wonderful salesman-the process was fast and we love our Jeep. We will definitely do business with them again. Thanks Shottenkirk. Ed D. is a wonderful salesman-the process was fast and we love our Jeep. We will definitely do business with them again. Thanks Shottenkirk. More