Shottenkirk Ford Granbury

Excellent This is the second truck I’ve bought from Michael Whitfield at mike brown and he is excellent at what he does. Very thoughtful of everything and thoro This is the second truck I’ve bought from Michael Whitfield at mike brown and he is excellent at what he does. Very thoughtful of everything and thorough. Will only buy from mike brown and Michael Whitfield More

Awesome Experience While having my wife's Edge serviced, we decided to look at trucks. We were planning to buy a travel trailer and needed to know towing capabilities et While having my wife's Edge serviced, we decided to look at trucks. We were planning to buy a travel trailer and needed to know towing capabilities etc. of certain models. Kyle Phillips was the young man who assisted us that day. We informed him we were on a fact finding mission and that it would be at least a month before we'd be able to commit to anything. Kyle and I traded info and over the course of the next 5 weeks kept in contact by phone or email. When it got closer to our being ready to buy I sent Kyle a list of what I wanted. He said he had a couple he thought I'd like. The first one he showed us had everything we wanted and more but at a price that was right. Kyle was professional and friendly as well as very knowledgeable about all things Ford. He assisted in choosing a tonneau cover and made arrangements for its installation. Kyle is an incredible young man with bright future ahead of him. Since the purchase, he has called to follow up on any questions I might have or issues. The entire staff was very courteous and helpful but Kyle stands out. I recommend him highly. Of course I had hoped that Kyle would have gifted the truck to me because of my winning personality, but alas, I know he and the dealership have to make a living. But he still gets high praise, my deep appreciation and recommendation to friends. Thanks. Rev. Billy D Strayhorn More

Awesome Service! I have purchased 3 vehicles from Cindy Bowen! She has always been so professional and knowledgeable. If I had questions before the purchase about an I have purchased 3 vehicles from Cindy Bowen! She has always been so professional and knowledgeable. If I had questions before the purchase about any vehicle, shebwas always there to answer them. She is easy to work and makes me want to continue to com back to Mke Brown! THANK YOU CINDY for all your car buying guidance! More

Juan meraz is Amazing Juan meraz at Mike Brown helped me get into my dream car!!! He made my car buying experience great, making sure that i left in the exact car that I wa Juan meraz at Mike Brown helped me get into my dream car!!! He made my car buying experience great, making sure that i left in the exact car that I wanted and stayed in my price range! I highly recommend his service to anyone looking to purchase a vehicle. You will feel totally comfortable and it's service with a smile. I have no doubt that he will help you the way he helped me! More

Service and salesman The service there was amazing. Everybody there was nice and patient. Thanks to Juan Meraz he really dicussed to me about all the vehicles and was real The service there was amazing. Everybody there was nice and patient. Thanks to Juan Meraz he really dicussed to me about all the vehicles and was really patient with me on my choice of vehicle. He helped me out a lot and I’m glad I went to him. If anybody needs help go to Juan Meraz!! More

First Time Car buying! Last year was my first time purchasing my very first vehicle, I bought a pre-owned 2014 Jeep Cherokee. Juan Meraz was my car salesman, He made buying Last year was my first time purchasing my very first vehicle, I bought a pre-owned 2014 Jeep Cherokee. Juan Meraz was my car salesman, He made buying a car such an easy & wonderful experience. This was my first time purchasing anything without my parents co signing which made it even more nerve wracking. But Juan came in on his day off to sell me my dream vehicle, which I thought showed tremendous customer service. He had everything already set up for a smooth transaction. Upon driving the vehicle home I notice a few small Scratches, Juan had taken time to get those bluffed out. He had everything taken care of even on his day off. He turned what could've been a nightmare (being a first time car owner) into a good experience also giving me the best price possible. Juan was extremely professional and very considerate on what I wanted. I will definitely be doing business again, if I need anything in the future (soon) I definitely would make the trip to Granbury. Thanks for everything you helped with during this transaction, Juan! More

Great Experience!! I highly recommend this dealership, by far the best experience I’ve had to date purchasing a vehicle, Juan was great!Ty in Finance was great! They wen I highly recommend this dealership, by far the best experience I’ve had to date purchasing a vehicle, Juan was great!Ty in Finance was great! They went above and beyond to help. More

no problem and no pressure I saw what I wanted online and was able to work with Cindy over the phone to secure the purchase of the vehicle I wanted with no problems. This is not I saw what I wanted online and was able to work with Cindy over the phone to secure the purchase of the vehicle I wanted with no problems. This is not the first nor the last time I go to Cindy for my used car needs. She was extremely helpful every time. Thank you Cindy. More

Awesome/very helpful Juan at Mike Brown ford has been awesome helping us buy vehicles. We’ve bought 5 cars from here. Juan is very helpful and trustworthy! Juan at Mike Brown ford has been awesome helping us buy vehicles. We’ve bought 5 cars from here. Juan is very helpful and trustworthy! More

Excellent dealership and friendly staff! I highly recommend this dealership for purchasing your new vehicle. Great selection of vehicles and friendly staff. My sales rep Cindy Bowen provided I highly recommend this dealership for purchasing your new vehicle. Great selection of vehicles and friendly staff. My sales rep Cindy Bowen provided me with all the help i needed in finding the right vehicle for me. More