Shottenkirk Ford Granbury - Service Center

Fast friendly great service. Dealership was clean and comfortable to wait. Service was preformed as expected Dealership was clean and comfortable to wait. Service was preformed as expected More

Sorry it’s been many Lite’s…I meant nite’s since y’all serviced my company truck but from the service person who took care of it, if I remember his name? I think it was Randy (Good man y’all have there.) serviced my company truck but from the service person who took care of it, if I remember his name? I think it was Randy (Good man y’all have there.) throughout y’all’s service staff are great. More

Came in to have an axle seal replaced. After my initial inspection the leak does appear to be gone. I will check again when I do my next oil change and will update the review if it starts After my initial inspection the leak does appear to be gone. I will check again when I do my next oil change and will update the review if it starts to leak again. Service department was friendly and informative. Service was fast. The only negative thing I have to say is that the labor charge I was charged was over priced. More

Wendell was very personable and knowledgeable about our service needs. He made sure to keep us in the loop! service needs. He made sure to keep us in the loop! More

Everyone was very nice and ready to help us with our concerns on the truck! concerns on the truck! More

Wendell was awesome! He worked me in although I did not have an appointment as I was traveling from out of town! The service bay was clean and organized and staff were ni He worked me in although I did not have an appointment as I was traveling from out of town! The service bay was clean and organized and staff were nice and worked to get me in and out quickly! Great job ! More

Melissa took personal interest in getting our truck fixed and back to us. She kept us informed of the progress of parts and time to do the repairs. and back to us. She kept us informed of the progress of parts and time to do the repairs. More

Good service, shuttle was good, detail was great! Oil change and tire rotation was done. Oil change and tire rotation was done. More

Fast great service. People were fantastic and helpful. We will return for future servicing.. thanks People were fantastic and helpful. We will return for future servicing.. thanks More

My Ford Focus had the Ford transmission control board problem. It took 4 weeks to get the parts from Ford but Randy kept me UpToDate on the delivery quickly scheduled installed when it arrived. I am problem. It took 4 weeks to get the parts from Ford but Randy kept me UpToDate on the delivery quickly scheduled installed when it arrived. I am sure there were others involved in getting the part but I do not know their names. More