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Shottenkirk Ford Granbury - Service Center

Granbury, TX

4.5
877 Reviews

877 Reviews of Shottenkirk Ford Granbury - Service Center

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August 10, 2023

Very helpful and courteous was very informative they did a great job. They even washed my car More

by MCROUSE002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hudson
August 10, 2023

The service department was friendly and professional. Ryan was my service rep and did a great job of getting my service needs taken care of. More

by MARCYKODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendell Gray, Randy Barbee, Ryan Hudson, Makaylynn Davis
August 09, 2023

Good work. My truck recall was handled quickly. I would recommend the service department to anyone More

by dawn.work1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Williams, Alan Schwerdt, Wendell Gray, Collin Baker, Doyle Maynard
August 09, 2023

Melissa was friendly and informative and kept me up to date on the progress of my vehicle. More

by cjohnston010
Service Time
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

Service was quicker than expected but the cost of replacing a gasket seemed quite stiff. More

by DTWTECH
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hudson
August 09, 2023

I had excellent service from Wendell and he did everything for me that he said he would in the timing he said it would happen! More

by CMURRAY_MURRAYGROUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Gray
August 09, 2023

Very disappointed since they took over from Mike Brown…most recently had my hard tonneau bed cover for more than 2 weeks only to then ask me if I had the missing hinge I told them about when I left More

by vinojd12010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Barbee
August 09, 2023

Very satisfied, very pleasant people at all times, very good customer service, very good service More

by albert_1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Garrett
August 09, 2023

Never called me to tell me my vehicle was ready and no one would answer the phone. very poor communication. More

by RL_STEGALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Hudson
August 09, 2023

Fast Friendly and people professional very conveniently located in Granbury Texas on highway 377 you are welcome More

by TRUC.NGUYEN0921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Gray
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