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Shottenkirk Ford Granbury - Service Center

Granbury, TX

4.5
877 Reviews

877 Reviews of Shottenkirk Ford Granbury - Service Center

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July 26, 2023

The truck had to go back for a simple repair, the overall experience was professional and quick. More

by JL51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hudson, Makaylynn Davis, Collin Baker
July 25, 2023

Thankful for the delivery! Saved us about 2 hours round trip. They took great care of my Bronco and returned her nice and full. More

by Christine.trussell94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Barbee
July 24, 2023

They slow on fixing a tire. They didn't even put Spare Tire back in its place. More

by RICKEY.COX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Barbee
July 24, 2023

Great job Updated often and kept well informed. . Service advisor did excellent job.. Parts also did an outstanding job.. More

by Sambo123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Barbee
July 24, 2023

Took great care of my Class A motorcoach. Changed the oil, checked the fluids, made sure all was good to go. More

by achampion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan in service, Wendell Gray, Logan Gartner
July 24, 2023

Faster service than I expected, friendly people. They worked with my after market warranty to save us money. More

by Sheilakr2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Gray
July 24, 2023

Service was fast. We are provided with all the necessary information. Friendly people, got my approval very quickly. Highly recommended. More

by NAHID.TARIN2900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Baker
July 23, 2023

Highly disappointed. Appointment time was 1:00 pm for an oil change and tire rotation. Went early and was checked in around 12:30 pm didn’t leave until almost 3:00 pm. On More

by MOR52001
Service Time
Recommend Dealer
No
Employees Worked With
Na
July 23, 2023

Well managed and very attentive. Nice to see all the young ladies doing a professional job that is normally all male. Recall was taken care of in a timely manner. Nice experience. More

by Jpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

Excellent attentive honest reliable efficient a promise keeper! Highly recommended to friends a competitive asset More

by DRJONATHANWILSON18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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