Shottenkirk Ford Granbury - Service Center

Was a little confusing when I got there but we got it figured out. Wasa nice clean facility. figured out. Wasa nice clean facility. More

Very helpful,excellent people and respectful friendly in assisting everyone and with everybody to do all they can to assist to take care of the situation all the staff fr the cashier to the driver and very assisting everyone and with everybody to do all they can to assist to take care of the situation all the staff fr the cashier to the driver and very careful to do their jobs I feels safe and safe thank you again More

Quick courteous efficient knowledgeable service. Thank you for accommodating me on short notice! Would gladly recommend you to others. Thank you for accommodating me on short notice! Would gladly recommend you to others. More

Great experience! Professional and my service was completed quickly. Definitely recommend for servicing your vehicle. Professional and my service was completed quickly. Definitely recommend for servicing your vehicle. More

Was out of town and wanted a Ford dealership, only problem was getting a wrecker from Ford dealership, had to get a code and download an app, when your broke down in a strange town on side of road it problem was getting a wrecker from Ford dealership, had to get a code and download an app, when your broke down in a strange town on side of road it was a stressful 20 minutes just trying to contact a wrecker, other than that it went well, car was ready 1 day early More

Nicholas Baker was the best and kept me up to date on my truck. He answered all my questions. The mechanic and the people at the cashier counter were all so nice as well. truck. He answered all my questions. The mechanic and the people at the cashier counter were all so nice as well. More

It was a recall they found in the system they took the car and did the work return the car to me right when they said they would All in all it was a pleasant experience car and did the work return the car to me right when they said they would All in all it was a pleasant experience More

Worst experience I've ever had at a dealership anywhere. I've been "horse trading" for forty-five years and this place [it seems] uses every 1960's used car sales technique in the book and they have done so I've been "horse trading" for forty-five years and this place [it seems] uses every 1960's used car sales technique in the book and they have done so enough to be proficient at them. More

Every one was so thoughtful. And Nicholas Baker was especially thoughtful. He followed through with each item needed so carefully. Thank you Nicholas!!! And Nicholas Baker was especially thoughtful. He followed through with each item needed so carefully. Thank you Nicholas!!! More

Nicholas in the Service Department got our diesel turbocharger fixed asap and advised of battery issues which the Service Department took care of as part of the the visit. We are very, very please turbocharger fixed asap and advised of battery issues which the Service Department took care of as part of the the visit. We are very, very pleased with everything. Thank you. More