Shottenkirk Ford Jasper - Service Center

Kara and Jerry were courteous , professional and very knowledgeable. I have had the best experience with shottenkirk service department . Kara and Jerry took care of everything. They kept me informe knowledgeable. I have had the best experience with shottenkirk service department . Kara and Jerry took care of everything. They kept me informed of every step and let me know when it was ready. They are awesome ! More

Service was quick and the representative was very efficient and friendly. I will use this dealership in the future. efficient and friendly. I will use this dealership in the future. More

Great to work with. Kara kept us updated as needed. They did a good job on repsirs Kara kept us updated as needed. They did a good job on repsirs More

Came as a repeat customer for 107K+ service. Being concerned I was past my 100K warranty, I had several extras, e.g., tune up, change all filters, the usual stuff. Detected some insulation mater Being concerned I was past my 100K warranty, I had several extras, e.g., tune up, change all filters, the usual stuff. Detected some insulation material (bringing in a sample). I asked to check (like giving a blank check). They spent a lot of time hunting, but couldn’t find anything obvious. Even Jerry Adams, who wrote up my bill, went out and checked it out. This has been typical of my previous experiences at Shottenkirk Ford. Yes, I could save money doing my own air and cabin filters, but I know their service dept knows exactly what they are doing. I will remain a customer. More

Kara is the best service representative I always ask for hee. Very nice and let's know of any problems for hee. Very nice and let's know of any problems More

I have always had good service with your company. I will always use you as long as I have a Ford. I will always use you as long as I have a Ford. More

Made an appointment on line, but wasn't in the computer, they took me anyway. they took me anyway. More

New tires - quick drop off and they brought my truck to my house when done. Perfect. my house when done. Perfect. More

I recently had my vehicle’s cooling system flushed here, and I couldn’t be more impressed with the outstanding service I received. Scott and Kara were incredibly responsive, attentive, and kind. They patie and I couldn’t be more impressed with the outstanding service I received. Scott and Kara were incredibly responsive, attentive, and kind. They patiently answered all of my questions with professionalism, treating me with genuine care and respect throughout the entire process. Special thanks also to John, the mechanic who performed the cooling system flush on my car. He was extremely thorough, attentive, and did an excellent job. I could tell he really took pride in his work, and the quality shows. Their approach feels truly personalized — you can tell they genuinely care about their customers. I’m so grateful to my neighbor for recommending this place; it’s definitely a hidden gem. Thank you, Scott, Kara, and John, for your exceptional work and warm attitude. You’ve absolutely gained a loyal customer! More

Shottenkirk provides professional friendly service based on great customer service. The sales staff, finance staff and service department all listen to my needs. on great customer service. The sales staff, finance staff and service department all listen to my needs. More