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Shottenkirk Ford Jasper - Service Center

Jasper, GA

4.5
526 Reviews
Call Service Center (706) 692-6467

526 Reviews of Shottenkirk Ford Jasper - Service Center

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June 15, 2024

Jerry was very friendly and professional. Our vehicle was completed when promised. The issues we had were addressed. More

by TIM.SCHUTTER
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 15, 2024

The Music in the waiting room was so loud I could not hear my adviser when he was explaining things. And having to listen to it for the 2 hours I had to wait was torture. More

by sonjathiels
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 14, 2024

The service was outstanding and timely. I would definitely recommend Shottenkirk to all my friends and family. More

by REBELWULF2U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 13, 2024

Jerry did a good job of solving a small problem at pickup regarding the spare tire. More

by ROY6177
Service Time
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Shottenkirk Ford Jasper responded

ROY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit . Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
June 13, 2024

The people at Shottenkirk are always kind, courteous, efficient and personable. The work is always thorough and I trust them for perfect work at the best price. I have been to them for service and parts More

by SHARONLOSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Shottenkirk Ford Jasper responded

SHARON, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

Helpful
June 13, 2024

Great service and a solid experience. Jerry was efficient and courteous. My explorer was repaired quickly and thoroughly. More

by IVEYSAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
June 12, 2024

Great service, Great people. I will definitely consider buying my new truck from this dealership More

by BRIANSTEWART14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Shottenkirk Ford Jasper responded

BRIAN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

Helpful
June 12, 2024

very good and polite and kept me update and let me no with I need More

by CHARLESBURGESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Shottenkirk Ford Jasper responded

CHARLES, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

Helpful
June 10, 2024

Very friendly and kept us informed as to status of truck service. Will come again. More

by SAIL.MYWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
June 10, 2024

Professional/efficient at the service desk. Truck was in on a recall issue. They handled it well and reasonably quick. No issues since I picked ty up. Chuck Amburn More

by CRAMBURN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

Helpful
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