Shottenkirk Ford Jasper - Service Center

good experience with Jerry! ! he explained all things well and was in the zone on the problem with my truck ! he explained all things well and was in the zone on the problem with my truck More

The lady that I talked with was very nice and she made me like she know her job well. like she know her job well. More

Took my F259 in for an engine light warning . Dealer said just needed programming . After a week , brought it home and guess what ? Engine light is back on . Other dealer says it’s the O2 sens Dealer said just needed programming . After a week , brought it home and guess what ? Engine light is back on . Other dealer says it’s the O2 sensor that they ignored . More

Great customer service and very helpful staff, especially Laura Collins at the Service Desk! Very hospitable waiting area as well. Laura Collins at the Service Desk! Very hospitable waiting area as well. More

Sales person failed to go thru all the options of the vehicle and the truck wes delivered without the cargo tiedowns. vehicle and the truck wes delivered without the cargo tiedowns. More

Kara was great to work with. Service was finished in the time she mentioned. Thanks Kara! Service was finished in the time she mentioned. Thanks Kara! More

Courteous, prompt and efficient service experience. Very happy with my cars performance and the service I receive at Shottenkirk. Very happy with my cars performance and the service I receive at Shottenkirk. More

I can always depend on getting the service and maintenance I need on my vehicles done professionally and in a reasonable amount of time, and the employees are always friendly and helpful maintenance I need on my vehicles done professionally and in a reasonable amount of time, and the employees are always friendly and helpful More

Scott have been patience and work with me lately cuz he knows i have been driving alot of trips back and forth lately.. told him I feel like my F150 is Lemon.. sigh.. he try his best to work with me to fix knows i have been driving alot of trips back and forth lately.. told him I feel like my F150 is Lemon.. sigh.. he try his best to work with me to fix the problems on my truck.. More

I used my debit card and it was showing a Service Charge of $32.80 on the invoice. I thought a debit was the same as cash. The service person ran my card back through for a refund and then I wrote a check of $32.80 on the invoice. I thought a debit was the same as cash. The service person ran my card back through for a refund and then I wrote a check to pay for the service. The cost of the service was refunded but not the service charge. I was told that Shottenkirk would refund the Service Charge by check, but as of this date, I have not received it. We have always had good service at the Jasper location and look forward to continued good service. More