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Shottenkirk Ford Jasper - Service Center

Jasper, GA

4.6
676 Reviews

676 Reviews of Shottenkirk Ford Jasper - Service Center

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October 11, 2023

Thanks to Scott I was able to pick up my car after work. He stayed late and picked me up to help me out! More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Mahan
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Oct 12, 2023 -

Shottenkirk Ford Jasper responded

J, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 11, 2023

Friendly and helpful, Jerry took time to go over and answer several questions that were concerns for me. Got a lot of useful information. More

by bobwilson613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2023 -

Shottenkirk Ford Jasper responded

bobwilson613, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

October 08, 2023

I made the mistake of buying from another Ford dealer. I won’t do that again. Their service has been awesome each time I’ve been there. Scheduling. Communication. All of it. More

by JGARRISH63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Mahan
Report | Print
Oct 09, 2023 -

Shottenkirk Ford Jasper responded

JGARRISH63, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

October 08, 2023

Great service fast and efficient. Everyone was helpful and friendly. Was easy to make an appointment and the service was great More

by LARRYJOHN4770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Mahan
Report | Print
Oct 09, 2023 -

Shottenkirk Ford Jasper responded

LARRYJOHN4770, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 01, 2023

Very negotiable. They strive to get your business! The only thing I did not like, was pushing a warranty on a used vehicle. All dealers do it though. I know it is More

by ELAINEMC1110
Recommend Dealer
Yes
Employees Worked With
Keith Bramlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Shottenkirk Ford Jasper responded

ELAINEMC1110, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

September 30, 2023

They take so real hatch it was we was having problems with the back opening They take steak she was in a matter time More

by JOHNHOGUE59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 29, 2023

Jerry was very thorough and explained everything to me so that I can understand what I need to do to keep my Explorer up to date on its maintenance services. More

by JAIMA2642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Shottenkirk Ford Jasper responded

JAIMA2642, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

September 28, 2023

Service has always been good The people I’ve dealt with have always been professional. This has been the only place my vehicle has been for service. More

by RANDALLSIMMONS133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 5 stars to Rick Biles and Renolds Maintenance Director.
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Sep 29, 2023 -

Shottenkirk Ford Jasper responded

RANDALLSIMMONS133, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 27, 2023

Excellent service. Friendly staff and they keep you informed about your vehicle. I highly recommend Shottenkirk Ford Jasper. More

by ED.JOYCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Mahan
Report | Print
Sep 28, 2023 -

Shottenkirk Ford Jasper responded

ED.JOYCE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 26, 2023

Jerry and the dealership were extremely helpful with getting me a loaner vehicle. Jerry was honest with me on the estimated time involved repairing my vehicle. More

by KLDUNCAN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Shottenkirk Ford Jasper responded

KLDUNCAN24, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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