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Shottenkirk Ford Jasper - Service Center

Jasper, GA

4.6
715 Reviews

715 Reviews of Shottenkirk Ford Jasper - Service Center

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September 11, 2023

Staff was curtiuos from the beginning. Scott was awesome to work with. Great guy! Professional! More

by CORNERSTONEREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Shottenkirk Ford Jasper responded

CORNERSTONEREN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

September 10, 2023

Very friendly staff and very knowledgeable, trucks where priced good and they talk to me ,not at me. More

by MASTERWAZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Biles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sang Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sayed Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Shottenkirk Ford Jasper responded

MASTERWAZI, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

September 09, 2023

Quick and capable for the job. Met me at drive through and took care of the oil change More

by timothydilbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Shottenkirk Ford Jasper responded

timothydilbeck, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 09, 2023

Very professional and attentive. Kara was kind and knowledgeable with the process of commercial fleet policy. More

by HARLAN.PROVEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Shottenkirk Ford Jasper responded

HARLAN.PROVEAUX, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

September 08, 2023

Very professional and kind. Kept me informed of the progress on the recall work. Thanks More

by FCCCBT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

September 08, 2023

From the minute I drove into Service until I left, everyone was fantastic! Taylor Landry was friendly and quite knowledgeable about my car. I was impressed by the way he kept me informed about the pr More

by KEELINGBEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m sorry I don’t remember her name, but the young lady who greeted me in the Service area as I drove in was wonderful!
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Sep 11, 2023 -

Shottenkirk Ford Jasper responded

KEELINGBEV, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 07, 2023

Good service, so far they have met or exceeded my expectations. No major repairs or service needed yet. More

by JTELLO58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Shottenkirk Ford Jasper responded

{{customer_first_name}}, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at {{business_name}}! , thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Ford Jasper!

September 02, 2023

great service all good dont like word min at all wont do this agin by More

by WHPAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 01, 2023

Great experience and great group of folks to deal with! Even spoke with the trans tech he was helpful with any questions I had. Thank you for everything Ford Team! More

by GPHILLIPS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Shottenkirk Ford Jasper responded

GPHILLIPS5, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

September 01, 2023

Great service as always. Jerry is top notch and always keeps me informed of the progress and expected completion of my service. More

by BOBBY.BROWN1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2023 -

Shottenkirk Ford Jasper responded

BOBBY.BROWN1994, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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