Shottenkirk Ford Jasper - Service Center

All went good and the employees were helpful and friendly. They did a good job. friendly. They did a good job. More

Kara was great as usual, Taylor was also super helpful. Brian and his guys in quick lane were quick and effeciant. Brian and his guys in quick lane were quick and effeciant. More

1)Did a good job of determining issues to repair truck. 2)Ordered parts and completed repair on a timely basis 3) Honored discount coupon sent by dealership 2)Ordered parts and completed repair on a timely basis 3) Honored discount coupon sent by dealership More

It was a wonderful experience. Everyone was very nice and helpful. We will be back Everyone was very nice and helpful. We will be back More

My service visit was seamless. This Ford branch clearly takes passion in their customer service. Thank you. This Ford branch clearly takes passion in their customer service. Thank you. More

I never received a call regarding the completion of the service visit. I waited 5-6 hours before reaching out to know if my oil/filter change was completed. I texted the service agent but never received a service visit. I waited 5-6 hours before reaching out to know if my oil/filter change was completed. I texted the service agent but never received a response. Some communication regarding the status of our vehicle would have been helpful. More

I was greeted with a smile. The work was done in a timely manner. I really like the feature of receiving any updates regarding my vehicle via text. The work was done in a timely manner. I really like the feature of receiving any updates regarding my vehicle via text. More

Easy to work with. Service rep Scott does a great job of guiding you through maintenance process. Goes above and beyond to keep you informed and return your vehicle wit Service rep Scott does a great job of guiding you through maintenance process. Goes above and beyond to keep you informed and return your vehicle with minimum downtime. More

Nice and friendly service people. Vehicle was complete when promised, they even checked on everything else, because they knew we were leaving on vacation and made sure the vehicle wa Vehicle was complete when promised, they even checked on everything else, because they knew we were leaving on vacation and made sure the vehicle was in good condition for the trip. More

Wonderful and professional service. My vehicle was ready when expected. The service advisor was helpful when asked about my upcoming 30k miles service. My vehicle was ready when expected. The service advisor was helpful when asked about my upcoming 30k miles service. More