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Shottenkirk Fort Madison - Service Center

Fort Madison, IA

4.6
269 Reviews

269 Reviews of Shottenkirk Fort Madison - Service Center

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August 25, 2025

Got my car in right away and repaired it. Took me home and picked me up when it was done More

by FSM1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky, Joanna
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Aug 25, 2025 -

Shottenkirk Fort Madison responded

Thank you so much for your review. We are glad to have you as our customer at Shottenkirk Fort Madison. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

August 25, 2025

They are great. Fast service. Extremely helpful. Would Recommend to anyone. Only place I take my car.👍 More

by dmsarich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Richardsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirt in service
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Aug 26, 2025 -

Shottenkirk Fort Madison responded

Thanks for sharing your thoughts about your experience with Shottenkirk Fort Madison. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

August 23, 2025

They are very easy to work with & keep you informed. Awesome job by the staff More

by KLRIDDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Jennings
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Aug 23, 2025 -

Shottenkirk Fort Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

August 20, 2025

Best auto dealership in this area! Everyone goes above and beyond to attain customer satisfaction! Thank you for outstanding service. More

by christineertz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Mundth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Richardsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis, Isiah
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Aug 20, 2025 -

Shottenkirk Fort Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

August 14, 2025

They did a recall job. Very nice people there. Took me to my appointment while they did the work and picked me up.. More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Richardsen
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2025 -

Shottenkirk Fort Madison responded

Judy, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Fort Madison!

August 06, 2025

Pleasant service from all involved. Knowledgeable staff. Not happy w/Chevrolet. Detailing much appreciated. Problems resolved thus far. More

by Geltzmail1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron, Kurt, ??? Service dept.
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Aug 06, 2025 -

Shottenkirk Fort Madison responded

Thanks for sharing about your experience with Shottenkirk Fort Madison. We appreciate your business and hope to see you again soon!

August 02, 2025

The car is operating as it should. Happy with the work that was done. Thanks! More

by monty_brayton
Recommend Dealer
Yes
Employees Worked With
Kurt Jennings
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Aug 03, 2025 -

Shottenkirk Fort Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 29, 2025

I received Prompt service and was provided detailed information and updates during and after service was completed. More

by Bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Richardsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Shottenkirk Fort Madison responded

Bee, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

July 20, 2025

Great people to work with. Good. Communication. Good prices. Good. Delivery n pickup service as well. Highly recommended More

by georgetzenevrakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah. In. Service.
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Jul 23, 2025 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

July 17, 2025

Iam most appreciative of the service and attention I received from the service department today at Shottenkirk motors. While am not a regular customer as I was treated promptly,with excellent service. I More

by Fpaulpius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilkins, Jonathan Heston and office Lady (
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Jul 23, 2025 -

Shottenkirk Fort Madison responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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