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Shottenkirk Fort Madison - Service Center

Fort Madison, IA

4.6
261 Reviews

261 Reviews of Shottenkirk Fort Madison - Service Center

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July 20, 2025

Great people to work with. Good. Communication. Good prices. Good. Delivery n pickup service as well. Highly recommended More

by georgetzenevrakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah. In. Service.
July 17, 2025

Iam most appreciative of the service and attention I received from the service department today at Shottenkirk motors. While am not a regular customer as I was treated promptly,with excellent service. I More

by Fpaulpius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilkins, Jonathan Heston and office Lady (
July 16, 2025

Service was excellent! ! Highly recommend!!very satisfied customer!! I will definitely be comeback for my next oil change. Thank you!! More

by tammy.hopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
July 11, 2025

I’ve always had a wonderful experience at Shottenkirk . I highly recommend their dealership. Their service team is wonderful . When I go there I get in and out. Keep up the good work. More

by kunstmanistammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt in service very nice to work with
July 01, 2025

Professional, courteous, knowledgeable staff. Listened to my concerns and addressed them in an appropriate manner. Waiting room comfortable and clean. More

by vickyhoskin1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Jennings
Jul 06, 2025 -

Shottenkirk Fort Madison responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 28, 2025

Wonderful service department, they try and keep you up to date on what’s going on with your vehicle More

by elbysmith.js
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Richardsen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Shottenkirk Fort Madison responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 25, 2025

It was 5 June 2025, and I was traveling from Huntsville, Alabama heading to the Amana Colonies to camp with my parents and to also attend my 40 year HS reunion. I was 600 miles into my trip when my truck e More

by David Beier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Jennings, Chandler Fullenkamp
Jun 26, 2025 -

Shottenkirk Fort Madison responded

David, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Fort Madison. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 17, 2025

It's a great place to get service. The staff are always helpful and very pleasant More

by dmsarich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Shottenkirk Fort Madison responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Fort Madison!

June 12, 2025

I am willing to drive over 30 miles to have them service my vehicle because of the customer service and quality of work that I always receive! More

by mamers69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jun 13, 2025 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

June 10, 2025

Very professional, knowledgeable, and relatable service personnel. Restroom was clean and handy. Waiting area was comfortable. Wait time was less than anticipated! More

by vickyhoskin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Robinson
Jun 11, 2025 -

Shottenkirk Fort Madison responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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