Brad Richardsen
Brad Richardsen at Shottenkirk Fort Madison

Brad Richardsen

Parts Manager

Shottenkirk Fort Madison

5031 Ave O
Fort Madison, IA 52627

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4.7
36 Reviews
4.7

36 Reviews

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36 Reviews of Brad Richardsen

April 30, 2026

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Employee Rating

When they say they will fix your car. They actually fix your car and for the price they tell you and not just adding pricing like most local shops do. More

by ashleatadlock8
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Connor

Apr 30, 2026

Shottenkirk Fort Madison responded

Thank you for highlighting our transparent estimates and follow-through on your Chevrolet Equinox. We’re glad Brad and the team could deliver the repairs as promised without any unexpected charges. We appreciate you trusting us with your vehicle and look forward to helping you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

April 27, 2026

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Friendly. Efficient. Trustworthy Knows your vehicle and the reason for your visit when you walk in. More

by Gmapat
Service Price Transparency
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Recommend Dealer
Yes
Apr 28, 2026

Shottenkirk Fort Madison responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

March 19, 2026

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I was passing through the state of Iowa, on my way to Utah, when two rims on my tires were damaged, and the car was not drivable. This happened on a Thursday; Friday Shottenkirks had the rims ordered, an More

by Jobement
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kurt

Mar 19, 2026

Shottenkirk Fort Madison responded

It’s great to know we could quickly order and install new rims for your Cadillac Escalade, even with winter weather delays. We appreciate your trust in our honesty and professionalism. Safe travels as you continue your journey to Utah. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

March 11, 2026

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My oil change was scheduled at 10:15 and I was out of there by 11:15. Great work! Grade employees! More

by henningerpatricia22
Service Price Transparency
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Recommend Dealer
Yes
Mar 11, 2026

Shottenkirk Fort Madison responded

What a relief to hear your Buick Envision oil change was scheduled at 10:15 AM and wrapped up in about an hour. We’ll pass your compliments along to Brad and the service team. Let us know whenever you need more assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

February 11, 2026

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This is the 3rd time using the service department and again the service was great everyone very nice and the work was very good. More

by Perryduck1
Service Price Transparency
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Recommend Dealer
Yes
Feb 11, 2026

Shottenkirk Fort Madison responded

Thank you for returning for your third service visit for your Chevrolet. Brad and our team are pleased the staff was friendly and the work met your expectations. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

December 03, 2025

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Shottenkirks does a great job & the staff is so friendly and helpful! I will definitely be back! More

by clwilkens
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Recommend Dealer
Yes

Other Employees Tagged: Ron Allen

Dec 04, 2025

Shottenkirk Fort Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

October 30, 2025

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Shotenkirks serviced my tps and did a good job I believe haven’t driven yet. So final word not yet. But it should really be ok More

by tpthor
Service Price Transparency
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Recommend Dealer
Yes
Oct 30, 2025

Shottenkirk Fort Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

October 20, 2025

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Kind, considerate, respectful, and kind of fun! Kirt kept me informed and responded to my questions. More

by Trish
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Recommend Dealer
Yes

Other Employees Tagged: Randy Thompson, Cathy Sanders, Cruz Correll , Avion Burt, Daniel Sokolik

Oct 20, 2025

Shottenkirk Fort Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

October 04, 2025

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Shottenkirk is a well run professional dealership with super communication and qualified mechanics. This is the second Buick I have purchased at this dealership location. More

by Simmran33
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Randy Thompson

Oct 04, 2025

Shottenkirk Fort Madison responded

Thank you for choosing Shottenkirk Fort Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

October 02, 2025

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Employee Rating

My car and I were treated with respect by knowledgeable employees. Every task was completed in a professional fashion. More

by Santa
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Buster, Randy Thompson

Oct 02, 2025

Shottenkirk Fort Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Fort Madison to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

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