Brad Richardsen
Brad Richardsen at Shottenkirk Fort Madison

Brad Richardsen

Parts Manager

Shottenkirk Fort Madison

5031 Ave O
Fort Madison, IA 52627

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4.8
43 Reviews
4.8

43 Reviews

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43 Reviews of Brad Richardsen

October 15, 2026

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Employee Rating

Kept me updated on my vehicle, polite staff, was in and out of service in less the a half hour. I asked for information on a extended warranty on my vehicle, and staff put me in touch with a gentleman in More

by Brenda_thye
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cole Dixon

Oct 15, 2026

Shottenkirk Fort Madison responded

Your mention of our team’s polite service, clear updates, and getting your Chevrolet Trax back in under half an hour shows how we aim to keep service efficient. We’re pleased we could connect you with our sales department to secure a great extended warranty. Hearing that you continue to recommend us for your vehicle needs means a lot to our team. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

October 02, 2026

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Easy to make an appointment. Smooth in/out and timely service. Great people skills. Very much appreciated. Thank you More

by John.Mickelson71
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keith Harris, Tanner Hocker

Oct 02, 2026

Shottenkirk Fort Madison responded

Knowing that making an appointment was easy and that the service on your GMC 1500 was smooth and timely means a lot to our team. Your praise for our team’s people skills is greatly appreciated. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

September 29, 2026

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The service was quick painless. they were very helpful and quick. They called me on my phone let me know they were ready and starting the project and called me when I was finished. More

by Dlsheedy
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2026

Shottenkirk Fort Madison responded

Your note about our phone updates highlights how we keep you informed at every step. We’re thrilled the service on your GMC Yukon was efficient, stress-free, and attentive. Hearing such kind words means a lot to our service department. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

September 22, 2026

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Great service! Charlie Miller is a friend, and a great service tech! We would recommend your business. More

by H2opdq
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Recommend Dealer
Yes

Other Employees Tagged: Charlie Miller

Sep 22, 2026

Shottenkirk Fort Madison responded

Our service team enjoyed working on your Buick Enclave. Knowing you’d recommend our business means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

August 20, 2026

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Randy Thompson was an excellent salesman to work with. Very courteous and helpful, from test driving my new truck to explaining the features and blue tooth my phone. The management team was great, espec More

by mikerwilkens
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Randy Thompson

Aug 20, 2026

Shottenkirk Fort Madison responded

Knowing that Randy’s courteous guidance from your test drive through syncing your phone’s Bluetooth is rewarding. Your kind words about our management team’s professionalism and our parts and service departments mean a lot to us. Congratulations on your new GMC Sierra 1500, and thank you for recommending our dealership. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

July 28, 2026

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Employee Rating

They did a good job today with my oil change and service on my truck More

by got1981
Service Price Transparency
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Recommend Dealer
Yes
Jul 28, 2026

Shottenkirk Fort Madison responded

Thank you for sharing your positive experience with the oil change and service on your GMC 2500. We’re glad everything went smoothly for you today. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

June 18, 2026

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Great service friendly and timely. Would highly recommend. Love the atmosphere.Kept in greatly informed during the process More

by cindyhocker
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 18, 2026

Shottenkirk Fort Madison responded

It’s wonderful to hear our team provided friendly, timely service and kept you informed during your Ford Escort visit. We’re glad you enjoyed the atmosphere and would recommend us. Thank you for sharing your positive experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

April 30, 2026

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When they say they will fix your car. They actually fix your car and for the price they tell you and not just adding pricing like most local shops do. More

by ashleatadlock8
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Connor

Apr 30, 2026

Shottenkirk Fort Madison responded

Thank you for highlighting our transparent estimates and follow-through on your Chevrolet Equinox. We’re glad Brad and the team could deliver the repairs as promised without any unexpected charges. We appreciate you trusting us with your vehicle and look forward to helping you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

April 27, 2026

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Employee Rating

Friendly. Efficient. Trustworthy Knows your vehicle and the reason for your visit when you walk in. More

by Gmapat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2026

Shottenkirk Fort Madison responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

March 19, 2026

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Employee Rating

I was passing through the state of Iowa, on my way to Utah, when two rims on my tires were damaged, and the car was not drivable. This happened on a Thursday; Friday Shottenkirks had the rims ordered, an More

by Jobement
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kurt

Mar 19, 2026

Shottenkirk Fort Madison responded

It’s great to know we could quickly order and install new rims for your Cadillac Escalade, even with winter weather delays. We appreciate your trust in our honesty and professionalism. Safe travels as you continue your journey to Utah. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

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