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Shottenkirk Fort Madison - Service Center

Fort Madison, IA

4.6
251 Reviews

251 Reviews of Shottenkirk Fort Madison - Service Center

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December 12, 2023

Danielle was so great! She made the experience for my son and I fantastic! A+ experience and service time More

by dmarmion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Stewart
Report | Print
Dec 13, 2023 -

Shottenkirk Fort Madison responded

dmarmion, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Fort Madison in the future!

December 07, 2023

All Great People to work with. Always willing to help solve the problems we have. More

by EBWORKS18
Recommend Dealer
Yes
Employees Worked With
Jamie Mundth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod Moffit, Dustin Overberg, Adam Johnson
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Dec 10, 2023 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

December 06, 2023

They worked closely with me and were helpful with financing. I liked that I got reports and updates in text messages and emails. More

by vanbeverens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney McConnell
Report | Print
Dec 06, 2023 -

Shottenkirk Fort Madison responded

vanbeverens, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

December 02, 2023

Quality and speed of service and the staff was friendly. I appreciated the staff getting my approval before doing additional maintenance More

by ANEEDHAM_1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Dec 04, 2023 -

Shottenkirk Fort Madison responded

ANEEDHAM, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 01, 2023

No Problems with any of the staff. Always courteous and explains service with a Smile! More

by lola.hayes99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Digital Air Strike
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Dec 04, 2023 -

Shottenkirk Fort Madison responded

lola.hayes, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

November 27, 2023

Very good customer service and friendly staff. Everything was done properly and in a timely manner. More

by brianlandstrom21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Shottenkirk Fort Madison responded

brianlandstrom, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

November 16, 2023

Ron Allen Has Developed Into One Of The Best Leaders At Fort Madison Dealership..Last Two Times I Been There Felt Right At Home , Thank You All More

by DARRELLDAVOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Overberg
Report | Print
Nov 19, 2023 -

Shottenkirk Fort Madison responded

DARRELLDAVOLT, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Fort Madison in the future!

Nov 19, 2023 -

DARRELLDAVOLT responded

Thanks Again For Being Number 1 Store In The Corporate Chain

November 11, 2023

I have never had an issue with Shottenkirk Fort Madison. Service has always been professional, timely, and polite. A very comfortable business atmosphere! More

by JMHLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

November 10, 2023

I had an issue with a tire on my 2022 GMC Sierra truck with just over 3000 miles. A pun hole in the side wall was discovered after I took it to a local location because I kept having to add air every so o More

by tenderwolf7@gmail.com
Recommend Dealer
No
Employees Worked With
Kurt
Report | Print
Nov 12, 2023 -

Shottenkirk Fort Madison responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Fort Madison

November 10, 2023

Looks great-professional service-we we’re very happy with our vehicle and services from Shottenkirk More

by KZEGLEN838
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2023 -

Shottenkirk Fort Madison responded

KZEGLEN838, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

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