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Shottenkirk Fort Madison - Service Center

Fort Madison, IA

4.6
256 Reviews

256 Reviews of Shottenkirk Fort Madison - Service Center

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December 23, 2023

We have been a customer for several years. Have been very pleased with the service and care everyone has shown us. More

by wash571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Report | Print
Dec 25, 2023 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

December 19, 2023

Very professional and fast service. Went above and beyond my expectations. Would highly recommend to anyone More

by LEVIMEARDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Mundth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Shottenkirk Fort Madison responded

LEVIMEARDON, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

December 16, 2023

I am very happy with all the service I received except when I asked to pay over the phone and have my car dropped off. I heard an annoyed sigh and quick change in attitude from Kirk. More

by TJSPARROW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky
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Dec 17, 2023 -

Shottenkirk Fort Madison responded

TJSPARROW, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 16, 2023

I was very pleased with the service I received Friday and will return sometime. Thank you. More

by ramcf1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
One of the. Ladies.very good.
Report | Print
Dec 17, 2023 -

Shottenkirk Fort Madison responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Fort Madison in the future!

December 15, 2023

Helpful, friendly and knowledgeable. Would highly recommend to everyone I know and encourage them to use Shottenkirk More

by STAN.THORNBURG7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Pauly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2023 -

Shottenkirk Fort Madison responded

STAN.THORNBURG, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

December 12, 2023

Danielle was so great! She made the experience for my son and I fantastic! A+ experience and service time More

by dmarmion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Stewart
Report | Print
Dec 13, 2023 -

Shottenkirk Fort Madison responded

dmarmion, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Fort Madison in the future!

December 07, 2023

All Great People to work with. Always willing to help solve the problems we have. More

by EBWORKS18
Recommend Dealer
Yes
Employees Worked With
Jamie Mundth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod Moffit, Dustin Overberg, Adam Johnson
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Dec 10, 2023 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

December 06, 2023

They worked closely with me and were helpful with financing. I liked that I got reports and updates in text messages and emails. More

by vanbeverens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney McConnell
Report | Print
Dec 06, 2023 -

Shottenkirk Fort Madison responded

vanbeverens, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

December 02, 2023

Quality and speed of service and the staff was friendly. I appreciated the staff getting my approval before doing additional maintenance More

by ANEEDHAM_1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Dec 04, 2023 -

Shottenkirk Fort Madison responded

ANEEDHAM, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 01, 2023

No Problems with any of the staff. Always courteous and explains service with a Smile! More

by lola.hayes99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Digital Air Strike
Report | Print
Dec 04, 2023 -

Shottenkirk Fort Madison responded

lola.hayes, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

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