The service was quick painless.
they were very helpful and quick. They called me on my phone let me know they were ready and starting the project and called me when I was finished.
they were very helpful and quick. They called me on my phone let me know they were ready and starting the project and called me when I was finished. Top-notch guys and girls.
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by Dlsheedy
Service Price Transparency
Sep 29, 2026 -
Shottenkirk Fort Madison responded
Your note about our phone updates highlights how we keep you informed at every step. We’re thrilled the service on your GMC Yukon was efficient, stress-free, and attentive. Hearing such kind words means a lot to our service department.
We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Overall, my experience with this dealership was amazing.
My husband and I drove 7 hours to purchase a used vehicle, and every mile was worth it. The staff was friendly, professional, and even with a few mis
My husband and I drove 7 hours to purchase a used vehicle, and every mile was worth it. The staff was friendly, professional, and even with a few mishaps, they accommodated our needs. We couldn’t be happier with our purchase and highly recommend this dealership.
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by Laketrawilson11
Aug 26, 2026 -
Shottenkirk Fort Madison responded
Your decision to come from seven hours away for a used Dodge Charger highlights the trust you placed in our dealership. Hearing that our team’s welcoming, professional approach made every mile worthwhile is very rewarding. We’re pleased we could accommodate your needs and deliver a purchase experience you’d recommend to others.
We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Quick service, friendly customer service and service
dept. Would recommend to sales service and others.
dept. Would recommend to sales service and others.
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by larryp41
Service Price Transparency
Jun 26, 2026 -
Shottenkirk Fort Madison responded
It’s wonderful to know your Chevrolet Equinox service was handled quickly and with a friendly touch. Thank you for recommending our sales and service teams.
We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Great service friendly and timely.
Would highly recommend. Love the atmosphere.Kept in greatly informed during the process
Would highly recommend. Love the atmosphere.Kept in greatly informed during the process
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by cindyhocker
Service Price Transparency
Jun 18, 2026 -
Shottenkirk Fort Madison responded
It’s wonderful to hear our team provided friendly, timely service and kept you informed during your Ford Escort visit. We’re glad you enjoyed the atmosphere and would recommend us. Thank you for sharing your positive experience!
We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Great response to small problems.
Always Courteous. Answered all questions. Responsive. Will return when necessary
Always Courteous. Answered all questions. Responsive. Will return when necessary
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by janyat48
Service Price Transparency
Other Employees Tagged:
Kurt Jennings
Feb 04, 2026 -
Shottenkirk Fort Madison responded
Thank you for recognizing our prompt attention to those minor issues and for highlighting how courteous and responsive our team was. We’re glad Ron could answer all your questions during the service on your GMC Sierra 1500. We look forward to assisting you again whenever you need us.
Shottenkirks does a great job & the staff is so friendly
and helpful! I will definitely be back!
and helpful! I will definitely be back!
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by clwilkens
Service Price Transparency
Dec 04, 2025 -
Shottenkirk Fort Madison responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Always good service when I go there.
Very knowledgeable staff and all have a very cheerful approach.
Very knowledgeable staff and all have a very cheerful approach.
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by Bobparker2361
Service Price Transparency
Nov 24, 2025 -
Shottenkirk Fort Madison responded
Thanks for sharing about your experience with Shottenkirk Fort Madison. We appreciate your business and hope to see you again soon!
We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Shottenkirks serviced my Silverado and rotated tires in a
timely manner. And I was able to use my points on my G.M. card to pay
timely manner. And I was able to use my points on my G.M. card to pay
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by mcwilson75
Service Price Transparency
Oct 26, 2025 -
Shottenkirk Fort Madison responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Fort Madison to be a positive one. Please don't hesitate to reach out if you need anything else.
We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Joanna was my service advisor and she was very thorough.
She didn’t pressure me into up sales and was very accommodating. I’ll be back for sure!!
She didn’t pressure me into up sales and was very accommodating. I’ll be back for sure!!
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by badker97
Service Price Transparency
Other Employees Tagged:
Joann
Oct 15, 2025 -
Shottenkirk Fort Madison responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Fort Madison.
We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Truck needed a turbo charger, worked me in and was on my
way in two days. Kept me informed and updated at all times. Quality service.
way in two days. Kept me informed and updated at all times. Quality service.
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by mattleys57
Service Price Transparency
Sep 19, 2025 -
Shottenkirk Fort Madison responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
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