Check out Ron Allen's reviews on DealerRater

September 12, 2024

Dealership Rating

Employee Rating

Great place - people are great to work with. As traded with Shottenkirk because of this service. As traded with Shottenkirk because of this service. More

by RACING1957

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamie Mundth, Jamie Mason, Kevin Lopez, Brad Richardsen , Mercedes

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Sep 13, 2024 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

August 12, 2024

Dealership Rating

Employee Rating

The service was complete. However, I asked that they check on an alignment and it was not communicated back to me if the alignment was needed and what the cost would be to my However, I asked that they check on an alignment and it was not communicated back to me if the alignment was needed and what the cost would be to my surprise I went to pick up my vehicle had been done with a hefty price to go along with it. It would’ve been appropriate for the dealership to notify me prior to providing the service and let me know the cost and also that in line that was needed More

by JSJGORDON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kurt Jennings

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Aug 13, 2024 -

Shottenkirk Fort Madison responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Fort Madison

August 04, 2024

Dealership Rating

Employee Rating

Fast,thorough, friendly andconsiistant. They take care of you!! Gives options and advise!! I'll be back! They take care of you!! Gives options and advise!! I'll be back! More

by RVWILSON29

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamie Mundth, Chris Buster, Jamie Mason, Randy Thompson, Kris Pauly, Mike Wilson, Cathy Sanders, Tom Washburn, Brittney McConnell

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Aug 13, 2024 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

July 23, 2024

Dealership Rating

Employee Rating

They were able to get me in quick and sort out the issue I was having. Great communication from staff. I was having. Great communication from staff. More

by jleyh92

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kurt

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Jul 24, 2024 -

Shottenkirk Fort Madison responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Fort Madison!

June 07, 2024

Dealership Rating

Employee Rating

Excellent service always in a timely manner, I will never take a vehicle to a deery service center take a vehicle to a deery service center More

by MJAMES853

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kris Pauly, Brad Richardsen

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Jun 12, 2024 -

Shottenkirk Fort Madison responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 27, 2024

Dealership Rating

Employee Rating

Shottenkirk is a very professional dealer driven by the desire to totally satisfy their customers. desire to totally satisfy their customers. More

by MLAMPE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jamie Mundth, Dustin Overberg, Brian Harris, Brittney McConnell, Brad Richardsen

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Apr 29, 2024 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

April 06, 2024

Dealership Rating

Employee Rating

They do all our service work and I don’t have any complaints of the service I have received complaints of the service I have received More

by CARTROC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamie Mundth, Dustin Overberg, Chris Buster, Cathy Sanders, Tom Washburn, Brittney McConnell, Brad Richardsen

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Apr 08, 2024 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

March 07, 2024

Dealership Rating

Employee Rating

I always have great service with Shottenkirk’s service department. Kirk and Danielle always take care of our vehicles department. Kirk and Danielle always take care of our vehicles More

by CARTROC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamie Mundth, Dustin Overberg, Chris Buster, Jamie Mason, Tom Washburn, Brittney McConnell, Brad Richardsen

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Mar 08, 2024 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

March 05, 2024

Dealership Rating

Employee Rating

The dealership has always been very good to deal with and always treated me fairly. always treated me fairly. More

by MSDENNING

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dustin Overberg, Cathy Sanders

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Mar 06, 2024 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

February 20, 2024

Dealership Rating

Employee Rating

Staff in Fort Madison are Always friendly and knowledgeable when talking on the phone and in person! knowledgeable when talking on the phone and in person! More

by nevakoechle

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dustin Overberg, Kris Pauly

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Feb 21, 2024 -

Shottenkirk Fort Madison responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Fort Madison!