Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Shottenkirk Fort Madison - Service Center

Fort Madison, IA

4.6
274 Reviews

274 Reviews of Shottenkirk Fort Madison - Service Center

Sort by
December 16, 2023

I am very happy with all the service I received except when I asked to pay over the phone and have my car dropped off. I heard an annoyed sigh and quick change in attitude from Kirk. More

by TJSPARROW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky
Report | Print
Dec 17, 2023 -

Shottenkirk Fort Madison responded

TJSPARROW, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 16, 2023

I was very pleased with the service I received Friday and will return sometime. Thank you. More

by ramcf1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
One of the. Ladies.very good.
Report | Print
Dec 17, 2023 -

Shottenkirk Fort Madison responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Fort Madison in the future!

December 15, 2023

Helpful, friendly and knowledgeable. Would highly recommend to everyone I know and encourage them to use Shottenkirk More

by STAN.THORNBURG7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Pauly
Report | Print
Dec 17, 2023 -

Shottenkirk Fort Madison responded

STAN.THORNBURG, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

December 12, 2023

Danielle was so great! She made the experience for my son and I fantastic! A+ experience and service time More

by dmarmion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Stewart
Report | Print
Dec 13, 2023 -

Shottenkirk Fort Madison responded

dmarmion, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Fort Madison in the future!

December 07, 2023

All Great People to work with. Always willing to help solve the problems we have. More

by EBWORKS18
Recommend Dealer
Yes
Employees Worked With
Jamie Mundth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod Moffit, Dustin Overberg, Adam Johnson
Report | Print
Dec 10, 2023 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

December 06, 2023

They worked closely with me and were helpful with financing. I liked that I got reports and updates in text messages and emails. More

by vanbeverens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney McConnell
Report | Print
Dec 06, 2023 -

Shottenkirk Fort Madison responded

vanbeverens, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

December 02, 2023

Quality and speed of service and the staff was friendly. I appreciated the staff getting my approval before doing additional maintenance More

by ANEEDHAM_1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Dec 04, 2023 -

Shottenkirk Fort Madison responded

ANEEDHAM, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 01, 2023

No Problems with any of the staff. Always courteous and explains service with a Smile! More

by lola.hayes99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike, Mike Wilson
Report | Print
Dec 04, 2023 -

Shottenkirk Fort Madison responded

lola.hayes, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

November 27, 2023

Very good customer service and friendly staff. Everything was done properly and in a timely manner. More

by brianlandstrom21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Shottenkirk Fort Madison responded

brianlandstrom, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

November 16, 2023

Ron Allen Has Developed Into One Of The Best Leaders At Fort Madison Dealership..Last Two Times I Been There Felt Right At Home , Thank You All More

by DARRELLDAVOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Overberg
Report | Print
Nov 19, 2023 -

Shottenkirk Fort Madison responded

DARRELLDAVOLT, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Fort Madison in the future!

Nov 19, 2023 -

DARRELLDAVOLT responded

Thanks Again For Being Number 1 Store In The Corporate Chain

1
...
13
14
15
...
28