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Shottenkirk Fort Madison - Service Center

Fort Madison, IA

4.6
251 Reviews

251 Reviews of Shottenkirk Fort Madison - Service Center

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August 28, 2023

Service has been great. They get you in and out in a short period of time. More

by patrickmahoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2023 -

Shottenkirk Fort Madison responded

patrickmahoney, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 24, 2023

Bad experience the first time better experience the second. Only had the second appointment though to fix the same thing they had supposedly already fixed. More

by robynconrad1981
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2023 -

Shottenkirk Fort Madison responded

robynconrad1981, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Fort Madison

August 13, 2023

Danielle was very helpful and thorough. She kept us informed on the progress and work was done when we were told it would be. More

by AECONLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
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August 12, 2023

Great customer service and timely. Always feel well informed about my car when I leave there. More

by rippenkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt and Sue in the service dept.
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August 10, 2023

G o o d e n o u g h f o r m e More

by shawnnye77
Recommend Dealer
Yes
Employees Worked With
Cathy Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 09, 2023

Service was great. Took care of the issue of my car in a timely msnner More

by MSFIXITMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Shottenkirk
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August 08, 2023

I dont like to fill out questionnaires. Every time you buy something everyone wants to sell you something else More

by MCWILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Overberg
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August 08, 2023

customer oriented and concerned. They listen to what I said and were very attentive. trustworthy for sure. I hate surveys that, either require you to fill in everything even if i More

by joe@joetoma.net
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
the man who worked on y truck
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August 04, 2023

Very friendly answer questions. Will be back for service. Thanks so much for great service with a smile. More

by LJOJ26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
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August 04, 2023

Got my car right into the work area and had the tires rotated in 30 minutes. Very friendly service personnel. More

by brucewiedow4100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt
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