Shottenkirk Honda Decatur - Service Center

The service I received was excellent service. I will be visiting this dealership again. Thank you I will be visiting this dealership again. Thank you More

Everyone was very helpful and the communication was good. They let me know what they were going to do and was able to figure out a problem I had and fixed it. They let me know what they were going to do and was able to figure out a problem I had and fixed it. More

My wife arrived early and was taken for service at that time . it was quick and efficient. She was impressed with the waiting area and snacks but she did say as much as the vehicle cost, she w that time . it was quick and efficient. She was impressed with the waiting area and snacks but she did say as much as the vehicle cost, she was wanting a massage. More

Fast service. Nice waiting area. Car wash. Convenient location. Friendly employees. Clean restroom. Snacks available. Nice waiting area. Car wash. Convenient location. Friendly employees. Clean restroom. Snacks available. More

Service was ok overall but took longer than normal to complete paperwork for an oil change. Car wash was broken so I will have to return another day for wash. Friendly service employees. Clean waiting r complete paperwork for an oil change. Car wash was broken so I will have to return another day for wash. Friendly service employees. Clean waiting room and snacks were a plus. More

Great experience but please give your employees a break with the pressure of performing and monitoring the quality. I could tell they are doing the best they can and are good at their jobs and very friend with the pressure of performing and monitoring the quality. I could tell they are doing the best they can and are good at their jobs and very friendly but the extra pressure is very stressful and unnecessary. Trust your employees and stop micromanaging. More

I thought the cost for simple battery corrosion treatment to be $30+ was over the top. I had a 9:00 am appointment, but they didn’t finish with my car until 10:45 am! I asked for a courtesy car wash that I d to be $30+ was over the top. I had a 9:00 am appointment, but they didn’t finish with my car until 10:45 am! I asked for a courtesy car wash that I didn’t get. I do appreciate the multipoint inspection. More

need more customer parking for added convenience of people needing a place to park and look at new cars people needing a place to park and look at new cars More

Ethan and crew done an outstanding job on my vehicle yesterday. I give them all 5s! yesterday. I give them all 5s! More

Overall service experience was great! Little wait time & everyone was very nice. Made it quick & easy! Little wait time & everyone was very nice. Made it quick & easy! More