Ethan Hamilton
Ethan Hamilton at Shottenkirk Honda Decatur

Ethan Hamilton

Senior Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

4.9
189 Reviews
4.9

189 Reviews

Write a Review

189 Reviews of Ethan Hamilton

May 10, 2026

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Employee Rating

All the staff were very friendly and very helpful. I had a birthday party to get to almost 100 miles away. And even with all the steps you gotta go through to purchase a vehicle they had me out of the More

by elliott8226
Sales Price Transparency
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Recommend Dealer
Yes
May 11, 2026

Shottenkirk Honda Decatur responded

It’s wonderful to hear our team’s friendly and efficient support got you to your birthday celebration on time. Enjoy your Ford and congratulations on your new ride. We’re grateful for your recommendation to friends and family. Mason Rigdon General Manager

February 18, 2026

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I leased a vehicle at Shottenkirk 2023. I got an excellent deal and service after the deal has been top-notch. I wouldn't go anywhere else. More

by DONERINH
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 19, 2026

Shottenkirk Honda Decatur responded

Thank you for leasing your Honda HR-V with us. We’re thrilled the deal and ongoing service have been top notch and appreciate knowing you trust us for all your vehicle needs. Mason Rigdon General Manager

February 10, 2026

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Knowledgeable , kind employees. Good , quick service. I have used them for all my Hondas since 1989 More

by Suelour
Service Price Transparency
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Recommend Dealer
Yes
Feb 10, 2026

Shottenkirk Honda Decatur responded

We appreciate your loyalty since 1989. We’re glad Michael and our technicians could deliver knowledgeable, kind, and prompt care for your Honda CR-V.

February 08, 2026

Dealership Rating
Employee Rating

Fast and friendly staff and service at Honda of Decatur. New building is being built. More

by billnjhamm
Recommend Dealer
Yes
Feb 08, 2026

Shottenkirk Honda Decatur responded

We appreciate you recognizing our fast and friendly team. It was our pleasure to service your Honda and complete everything quickly. We look forward to welcoming you back and showing off our new building once it’s open.

December 27, 2025

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Always been very please with service center customer service and work performed. Never had a problem with the work performed. More

by Goob
Service Price Transparency
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Recommend Dealer
Yes
Dec 27, 2025

Shottenkirk Honda Decatur responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mason Rigdon General Manager

November 14, 2025

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They were very professional, polite and friendly. The waiting area was comfortable and the “snack bar” was amazing! More

by Helen.w.hutto
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Talon Cockrell

Nov 14, 2025

Shottenkirk Honda Decatur responded

Thank you for choosing Shottenkirk Honda Decatur. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mason Rigdon General Manager

November 05, 2025

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The service department is great! They are efficient and keep me informed of what is happening. More

by tammyjohnson256
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 06, 2025

Shottenkirk Honda Decatur responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda Decatur, we look forward to having you as a valued customer for many years to come! Mason Rigdon General Manager

November 05, 2025

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This is a great business. From purchase to service everything is a smooth process. Service takes under an hour and there's a comfortable waiting area. More

by DONERINH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Talon Cockrell

Nov 05, 2025

Shottenkirk Honda Decatur responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda Decatur to be a positive one. Please don't hesitate to reach out if you need anything else. Mason Rigdon General Manager

November 04, 2025

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My sales representative did a great job! And the sales manager was awesome… they have earned my return business. More

by bill.g
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 04, 2025

Shottenkirk Honda Decatur responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mason Rigdon General Manager

October 26, 2025

Dealership Rating
Employee Rating

Thank you to Ethan & Michael in the Service Dept. for taking care of not only my 2013 Honda Odyssey but myself in explaining what & why repairs were required to keep my vehicle running smoothly. Tha More

by sandee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Morris , Jordan Bennett

Oct 26, 2025

Shottenkirk Honda Decatur responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda Decatur. Mason Rigdon General Manager

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