Shottenkirk Honda Rome
Rome, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Shottenkirk is the worst thing that has ever happened to the Honda Dealership in Rome, GA. Their service and providing customer satisfaction leaves much to be desired. They do not make an effort to provide the Honda Dealership in Rome, GA. Their service and providing customer satisfaction leaves much to be desired. They do not make an effort to provide necessary service on cars that are brought to them with a problem that requires immediate attention. Our 2023 Pilot had a rear view mirror that became disconnected and they ordered a part that they said would take one month to be sent and no other measures were taken to try and acquire this part from another dealership NOR did they malt any effort to provide a courtesy car for this time period so that the car would not have to be driven unsafely with no rear view mirror. I have never dealt with an auto dealership that made as little an effort to satisfy a problem with a vehicle that was purchased there and whose long time customer with Rome’s Honda dealership has purchased 2 other Pilots and a CRV and Two Civics. We have never had the service problems that we have experienced with Shottenkirk…..Plus, there is a defect in the second row Captain chair seat that has yet to be resolved over the past year. More
The service team was courteous and friendly from the start. They took care of my need and even held onto my vehicle until I got back into town. start. They took care of my need and even held onto my vehicle until I got back into town. More
Super friendly our salesman was great he went over and beyond to explain every little detail with us. Everyone we talked to was very patient and spent time with us to explain everything. I test drove one beyond to explain every little detail with us. Everyone we talked to was very patient and spent time with us to explain everything. I test drove one in Chattanooga and the salesman there was not really interested in sales or didn’t seem to be. Loved my experience in Rome just wished it wasn’t so far. Thanks for such a positive experience. More
very good. Took me on time and I was in and out in about an hour Took me on time and I was in and out in about an hour More
My experience wasn't terrible. The main frustration I had was that I was texting with one salesman then immediately passed off to someone else when I came in for a test drive. Now, The main frustration I had was that I was texting with one salesman then immediately passed off to someone else when I came in for a test drive. Now, I come from a family of car salesmen so I understand the training process but it's just a little off putting when I was passed off so soon and not even forewarned. I had my pre-approval from my bank so that took a lot of stress away. For the most part, everyone was nice, outside of the predatory salesman tactics. More