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Shottenkirk Honda Rome - Service Center

Rome, GA

4.7
140 Reviews

140 Reviews of Shottenkirk Honda Rome - Service Center

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February 21, 2024

Terrible service, don’t keep up with promised times, and completely give you the runaround when it comes to fixing the vehicle. More

by KJGRANVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Bennett
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2024 -

Shottenkirk Honda Rome responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 706-928-0643 and ask for one of our managers.

February 19, 2024

They did amazing work to keep my car working in peak condition. Quick. Easy. Not time consuming at all. More

by MBTRILLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayman Sallee
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Feb 20, 2024 -

Shottenkirk Honda Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 10, 2024

The service manager was very polite and told me he would call me when it was ready!He did what he said he was going to do! Great service! More

by BMATHIS1260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ!
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Feb 12, 2024 -

Shottenkirk Honda Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 04, 2024

They are professional, helpful and fast. I would recommend them to everyone. Thank you so. More

by GERLAND SQUIRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayman Sallee
Report | Print
Feb 05, 2024 -

Shottenkirk Honda Rome responded

GERLAND, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Rome!

January 29, 2024

I called to have service done on my brakes. It was on a Friday morning, so I assumed it would be the following week before they could do it. I am pleased to say they told me to bring it right o More

by MELANIE_GRAVITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayman Sallee
Report | Print
Jan 30, 2024 -

Shottenkirk Honda Rome responded

MELANIE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 27, 2024

Service was quick and the employees were very helpful. I didn’t need to schedule an appointment and they still took care of me quickly. More

by ACRADDOCK576
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayman Sallee
Report | Print
Jan 30, 2024 -

Shottenkirk Honda Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Rome!

January 27, 2024

It was horrible! I bought all 4 of my vehicles there and I will never come back to buy another one. They should how untrustworthy they really are. More

by TONYAPRICE08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keri Bennett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayman Sallee
Report | Print
Jan 30, 2024 -

Shottenkirk Honda Rome responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 706-928-0643 and ask for one of our managers.

November 25, 2023

Great service took my car in was really quick about it and took care of me More

by DANNY.DORANTES47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Dorantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2023 -

Shottenkirk Honda Rome responded

Thank you for your feedback! We appreciate you and your business!

November 17, 2023

Brought my vehicle in for service, was greeted by super friendly staff, the service staff was super helpful. More

by IAMG18YT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie Hardin, Kayman Sallee, Mason Rigdon
Report | Print
Nov 20, 2023 -

Shottenkirk Honda Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 05, 2022

Went to have my honda pilot service but will not go back there the oil change price was so high $72.00 for 4qts of oil and oil filter .l never paided that much at heritage honda .they didn't even filled my More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler
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