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Shottenkirk Honda Rome - Service Center

Rome, GA

4.7
133 Reviews

133 Reviews of Shottenkirk Honda Rome - Service Center

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November 25, 2023

Great service took my car in was really quick about it and took care of me More

by DANNY.DORANTES47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Dorantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2023 -

Shottenkirk Honda Rome responded

Thank you for your feedback! We appreciate you and your business!

November 17, 2023

Brought my vehicle in for service, was greeted by super friendly staff, the service staff was super helpful. More

by IAMG18YT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie Hardin, Kayman Sallee, Mason Rigdon
Nov 20, 2023 -

Shottenkirk Honda Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 05, 2022

Went to have my honda pilot service but will not go back there the oil change price was so high $72.00 for 4qts of oil and oil filter .l never paided that much at heritage honda .they didn't even filled my More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler
May 13, 2022

I recommend this service dept. from beginning to end. From the moment you arrive you are met with a young man who genuinely wants to provide the best service for you. They answered More

by jodysemail8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young man who greets new service customers
February 07, 2020

I had a very bad experience I was told we could get to a certain price, three hours later no deal. Waste of my time. Dont waste your time find a more professional dealership. More

by Dnp4444
Recommend Dealer
No
Employees Worked With
Stephanie and David
June 25, 2018

They did not reset warning code when they did Change oil Went to Heritage Honda to have my Odyssey service for oil Change and Cabin Filter Change. They did not reset the warning code, B Warning still visible More

by eggypiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tamara
February 25, 2017

Thank you! I came in for an oil change, which was done, but they also went ahead and fixed my recalled door lock. I'd didn't even know about the recall! I appr More

by Grateful Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't know.
February 03, 2017

It was an acceptable service. Service was thorough and informational. I would recommend this dealership due to the customer service and professionalism. I hope to get sent coupons More

by lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jada
February 02, 2017

heritage honda service writer jads reynolds i always deal with jada reynolds when i get my car serviced she is always on top of things and smiling and friendly. she alwaystakes car of my car and More

by laugh524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jada reynolds
February 01, 2017

Good service Cause they have professional and they work very good nice place now I start to do all my service in that dealer the people work in that place is very More

by Carlos022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jada reynolds