Shottenkirk Honda Rome - Service Center

I recommend this service dept. from beginning to end. From the moment you arrive you are met with a young man who genuinely wants to provide the best service for you. They answered from beginning to end. From the moment you arrive you are met with a young man who genuinely wants to provide the best service for you. They answered honestly all my questions supplied me with outstanding service and even supplied free transportation. I am an older person who needs to feel safe and honored. I always have been given this service. J. Thompson More

I had a very bad experience I was told we could get to a certain price, three hours later no deal. Waste of my time. Dont waste your time find a more professional dealership. certain price, three hours later no deal. Waste of my time. Dont waste your time find a more professional dealership. More

They did not reset warning code when they did Change oil Went to Heritage Honda to have my Odyssey service for oil Change and Cabin Filter Change. They did not reset the warning code, B Warning still visible Went to Heritage Honda to have my Odyssey service for oil Change and Cabin Filter Change. They did not reset the warning code, B Warning still visible on my dash. Having really inconvenient by this. More

Thank you! I came in for an oil change, which was done, but they also went ahead and fixed my recalled door lock. I'd didn't even know about the recall! I appr I came in for an oil change, which was done, but they also went ahead and fixed my recalled door lock. I'd didn't even know about the recall! I appreciate Honda Service caring for my car as if it were their own. Fabulous Service Team!!!! More

It was an acceptable service. Service was thorough and informational. I would recommend this dealership due to the customer service and professionalism. I hope to get sent coupons Service was thorough and informational. I would recommend this dealership due to the customer service and professionalism. I hope to get sent coupons for future service. More

heritage honda service writer jads reynolds i always deal with jada reynolds when i get my car serviced she is always on top of things and smiling and friendly. she alwaystakes car of my car and i always deal with jada reynolds when i get my car serviced she is always on top of things and smiling and friendly. she alwaystakes car of my car and problems More

Good service Cause they have professional and they work very good nice place now I start to do all my service in that dealer the people work in that place is very Cause they have professional and they work very good nice place now I start to do all my service in that dealer the people work in that place is very friendly More

Professional Heritage Auto group is always Professional, courteous and prompt with their Service Department. The Customer service area is clean and spacious. Great Heritage Auto group is always Professional, courteous and prompt with their Service Department. The Customer service area is clean and spacious. Great place to get my vehicles serviced! More

Great people who really caer about getting things right. The service department does a really good job of making this an easy experience. They made it very convenient for me to get to work and called to le The service department does a really good job of making this an easy experience. They made it very convenient for me to get to work and called to let me know my vehicle was ready hours before I was expecting it. More

Outstanding We asked for our van to be ready by 11 am . We received a call telling us our van was ready at 8:30 am We asked for our van to be ready by 11 am . We received a call telling us our van was ready at 8:30 am More