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Shottenkirk Honda Rome - Service Center

Rome, GA

4.7
133 Reviews

133 Reviews of Shottenkirk Honda Rome - Service Center

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July 08, 2025

They identified the problem with my vehicle and fixed it within a week. They told me what they were going to do and did it. More

by Gk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Shottenkirk Honda Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 07, 2025

It was efficient, quick services for all that I had done today. Everyone was professional and very polite, explained everything to me More

by Preporting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Gunnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Shottenkirk Honda Rome responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Rome!

July 07, 2025

They were very courteous I don’t know what else you want me to say. They seem to do all that was suppose to be done More

by Cabwags5258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jul 08, 2025 -

Shottenkirk Honda Rome responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Rome!

July 02, 2025

There were some things that needed attention and all were addressed in a timely manner. More

by JFM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Gunnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Shottenkirk Honda Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Rome in the future!

July 02, 2025

Explained what needed and didn’t misrepresent anything like Cartersville dealership did in the past. More

by tccat17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dealt with lady and gentleman but didn’t get names.
Jul 06, 2025 -

Shottenkirk Honda Rome responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Rome!

July 01, 2025

We dropped our vehicle off for regular maintenance and picked it up later that day. The dealership stayed in touch with us during the day and let us know when the vehicle was ready for pickup. Great servi More

by Boluch8389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Gunnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Shottenkirk Honda Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 30, 2025

They were very kind and courteous. It was cold in the waiting room! The bathroom was clean! More

by Chris Couch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Gunnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Chris Couch responded

They were very nice and courteous! Although the waiting room was a bit cold and the bathroom was clean!

Jul 06, 2025 -

Shottenkirk Honda Rome responded

Chris, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Rome in the future!

June 27, 2025

I have used this Honda location for all my current and last Hondas for over 22 years and have never had any issues. I’ll continue to have my vehicles serviced there. More

by Roseke028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Shottenkirk Honda Rome responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Rome!

June 23, 2025

Dalton Gunnels was so helpful and super informative. He covered all of the “things” that needed discussing. I was surprised at how little time I had to wait. Fastest appointment ever! Thanks so much! JR More

by johnnabrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Gunnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Shottenkirk Honda Rome responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Rome!

June 22, 2025

The service department at Shottenkirk Honda Rome is outstanding. Keri always provides excellent service and is very knowledgeable. When she isn’t there Dalton is always helpful. They both provide great More

by wbcampbell1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Gunnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Shottenkirk Honda Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!