Shottenkirk Honda Rome - Service Center

Shottenkirk employees are extremely nice to me all the time. Keri is the best. Thank you Shottenkirk! time. Keri is the best. Thank you Shottenkirk! More

First of all I received a text message on Friday the previous week that it had been over a year since last service. So I call on Tuesday morning and got an appointment for that afternoon. Surprised! Whe previous week that it had been over a year since last service. So I call on Tuesday morning and got an appointment for that afternoon. Surprised! When I arrived associates were very busy, but acknowledged I was there, a few minutes later I was checked in for my appointment. About 40 minutes later I was done and out the door. Associate went over service preformed, also items that were found that needed attention in a timely manner. NO PRESSURE sales attempt. I appreciated that. I would say this Dealership is not the same as it was when they first took over from HERITAGE. I expected they would be closed in 12 months. Thankfully someone had sense to change their attitude. I actually saw the start of the change in attitude In 12-2023 when I came in for my previous service appointment. Keep up the good work. More

They are very thorough. It’s easy to get a timely appt. Staff is very courteous. It’s easy to get a timely appt. Staff is very courteous. More

Very friendly service department and the dealerships waiting room is very clean as well as the bathrooms. waiting room is very clean as well as the bathrooms. More

Great people equals great service. Easy to get an appointment. Completed within estimated time told. Easy to get an appointment. Completed within estimated time told. More

They are always very friendly and helpful. Have been using this dealership for over 20 years. Have been using this dealership for over 20 years. More

They have been very helpful and courteous to me whenever I have been there or talked to them on the phone. I have been there or talked to them on the phone. More

They identified the problem with my vehicle and fixed it within a week. They told me what they were going to do and did it. within a week. They told me what they were going to do and did it. More

It was efficient, quick services for all that I had done today. Everyone was professional and very polite, explained everything to me today. Everyone was professional and very polite, explained everything to me More

They were very courteous I don’t know what else you want me to say. They seem to do all that was suppose to be done me to say. They seem to do all that was suppose to be done More