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Shottenkirk Honda Rome - Service Center

Rome, GA

4.7
133 Reviews

133 Reviews of Shottenkirk Honda Rome - Service Center

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May 30, 2025

The people I deal with are very friendly and they are good explain what needs to done done to keep you vehicle running at it best! More

by Blalock_cindi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Gunnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Shottenkirk Honda Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 29, 2025

They are kind and friendly they help with whatever you need and the service is very friendly I would go back and get work done on the vehicle More

by Kodyt48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryann Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Gunnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

Shottenkirk Honda Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 29, 2025

Excellent customer service. The service was very quick this time compared to my other service visits. More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Gunnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Shottenkirk Honda Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Rome!

May 24, 2025

Great service, knowledgeable service techs. Amazing service writers. One in particular was very handsome. I think his name was Ron? Super sweet and again very handsome. Almost took him home wit More

by Cutiepatutie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Davis
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May 27, 2025 -

Shottenkirk Honda Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Rome!

May 22, 2025

Was unable to change appointment time had to reschedule but was in and out in under an hour! Didn’t harass me about my filter this oil change More

by Angelica.fraley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Harris
Report | Print
May 23, 2025 -

Shottenkirk Honda Rome responded

Angelica, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 22, 2025

Best professional service , super recommended. If you want to have the best experience in car maintenance go with Shottenkirk in Rome More

by Adry26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Harris
Report | Print
May 23, 2025 -

Shottenkirk Honda Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 22, 2025

They are always very friendly. They try to get you into the service area as quickly as possible. Receipts show complete explanation of all work done. More

by bdwelsh222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Harris
Report | Print
May 23, 2025 -

Shottenkirk Honda Rome responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Rome !

November 21, 2024

My $800 radio screen stopped working while under the care of the service department, was working fine when I dropped the car off for service. I return to pick it up after an issue with the HVAC was repaired More

by Glenn.terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Shottenkirk Honda Rome responded

Glenn, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0643 and ask for one of our managers.

Nov 22, 2024 -

Glenn.terry responded

I tried to get things worked out with the service manager but was basically told that the tech did not damage the screen and that she was not going to do anything for me. I am not happy that I drop my daughter’s car off to get an oil change done and fix an issue with the A/C, pay $300 and get the car back with an $800 radio screen not working like it should and was told “ it’s not our problem”. I been doing business with this Honda dealer for more than 25 years and have purchased many new cars there. I just purchased a $65,000 Armanda from your Nissan store before you sold it to Riverside. I think that says I am a good loyal customer! I have sent you lots of referrals but if you want to lose me as a customer that will be up to you. Just call me when you decide what you want to do. The service department has my number. Thank you, Glenn Terry

November 01, 2024

Great people and great service. Overall everyone was awesome! I will recommend to every one More

by DANIELS10274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Gunnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Benton, Devin Harris
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Nov 04, 2024 -

Shottenkirk Honda Rome responded

DANIEL, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Rome!

October 29, 2024

Jonah Jones is an asset to your service department. He went beyond the norm in his customer service efforts. More

by rm4165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonah Jones
Report | Print
Oct 30, 2024 -

Shottenkirk Honda Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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