Shottenkirk Honda Rome - Service Center

Service Dept. Great service. Didn't have to wait a long time. Didn't find fresh coffee in waiting area though :). Will continue using the dealership for oil changes Great service. Didn't have to wait a long time. Didn't find fresh coffee in waiting area though :). Will continue using the dealership for oil changes. More

Great customer service Quick service of vehicle. Friendly service staff at Honda. I would highly recommend this dealership to anyone. The Honda Ridgeline purchased has far o Quick service of vehicle. Friendly service staff at Honda. I would highly recommend this dealership to anyone. The Honda Ridgeline purchased has far out rated any expectations. More

Price of oil change The service was great! The only thing is the price of the oil change was almost double. I can get it done elsewhere for what I've been paying. It wen The service was great! The only thing is the price of the oil change was almost double. I can get it done elsewhere for what I've been paying. It went from $29 to $49. Won't do that again. I will go elsewhere. Other than that it was great More

Service I was immediately greeted by a service writer. Very pleasant young lady. She asked for my keys and had me go on inside. She came in wrote up my work I was immediately greeted by a service writer. Very pleasant young lady. She asked for my keys and had me go on inside. She came in wrote up my work order. She let me know I could have a seat in the waiting area that it would take about 45 minutes. Waiting area very clean. Once my car was finished, a different lady came to get me, also very friendly. She went over everything they had done, including a recall that I did not even know about. I could not have been more pleased with my visit. I will be back More

Service was performed when scheduled and was done quickly Service was completed in time estimated. Price estimate was accurate as well. I bought the vehicle from Heritage Honda and have always had maintenanc Service was completed in time estimated. Price estimate was accurate as well. I bought the vehicle from Heritage Honda and have always had maintenance done there, with good results. More

wouldn't take my car anywhere else I have never bought a car anywhere else and have always returned for service. They always go above and beyond in taking care of me. I have never bought a car anywhere else and have always returned for service. They always go above and beyond in taking care of me. More

New tire purchase. Jason Allen was very accommodating. The price match on the set of tires we purchased was a definite plus. This service experience was a good one. Jason Allen was very accommodating. The price match on the set of tires we purchased was a definite plus. This service experience was a good one. More

I was a loyal customer for years of Honda Carland North. Each time I visited I noticed the charges going up. My last visit I over heard the service manager Mr. Reed telling his employees to ad recommendati Each time I visited I noticed the charges going up. My last visit I over heard the service manager Mr. Reed telling his employees to ad recommendations to my bill. I leave and go straight to Honda of Rome. There recommendations ended up being $400 less than Carland North plus they did extra like changing my break fluid free for my safety. While at Heritage Honda of Rome it felt like the old family business that Carland north use to be. Now I know why the people I use to trust no longer work at Carland. Carland and Mr. Reed has lost the honesty. I highly recommend Heritage Honda! More

They lied about fixing my vehicle and over charged me more than one time, i had to take my vehicle in 12 times before even having it a year. They try to rip you off. I advise people to not buy from them more than one time, i had to take my vehicle in 12 times before even having it a year. They try to rip you off. I advise people to not buy from them they over charge and do faulty warrenty work.The sales rep. spoke very hatefully to us, and stated that we were lying about having a part fixed on our vehicle. They don't want to stand by the contract and provide a loaner vehicle when needed, it is always an excuse. More