Shottenkirk Honda of Cartersville

The staff goes the full distance at making the Service experience very pleasurable. My complimentary car was was great. Vacuumming of interior was not good. experience very pleasurable. My complimentary car was was great. Vacuumming of interior was not good. More

he was great on the phone when I first called and also in the service shop. Great service and follow up from him best dealership the service shop. Great service and follow up from him best dealership More

All representatives we worked with were extremely friendly and helpful! They stayed well beyond closing time until all paperwork was finished so we could drive our new car home that night. friendly and helpful! They stayed well beyond closing time until all paperwork was finished so we could drive our new car home that night. More

This is the 2nd Ridgeline I have purchased and Chandler was my sales rep both times. He is very professional and a real asset for the dealership. I wouldn't want to deal with anyone else...! was my sales rep both times. He is very professional and a real asset for the dealership. I wouldn't want to deal with anyone else...! More

I brought my 2018 CR-V in because it would not start all of a sudden. Jumped it and took it to a parts store, they checked the battery and said it was ok. They said the starter was bad. Took it to the deale of a sudden. Jumped it and took it to a parts store, they checked the battery and said it was ok. They said the starter was bad. Took it to the dealer and in short time, they had me on my way with a new battery. Turns out the auto parts store isn't very accurate! I like Shottenkirk because it is so clean, everyone is friendly and helpful, and the wait is usually not that bad. I was also able to make an appointment quickly that morning. More

This was the best car buying experience that I have ever had. The salesman was very knowledgeable and answered all my questions thoroughly. It was super easy! had. The salesman was very knowledgeable and answered all my questions thoroughly. It was super easy! More

Very quick service and nice representatives. Helped make me feel comfortable leaving my car in their hands. Went over everything before work. Made sure what all was needed to be done. Thank you Chris! me feel comfortable leaving my car in their hands. Went over everything before work. Made sure what all was needed to be done. Thank you Chris! More

Normally a 5 star experience and I have no doubt it will be in the future. But this time I was very disappointed - scheduled online and took an entire day off from work to do 2 recall services, only to a be in the future. But this time I was very disappointed - scheduled online and took an entire day off from work to do 2 recall services, only to arrive and find out that they did not have the part for one of them. Was told the computer does not alert them when a part is needed. Honestly, that’s not my job to call and make sure they have everything they need on hand for a recall service. Honda needs to fix this either in the scheduling software, or in the dealership database to somehow ensure a service cannot be scheduled online without the part being ready when the customer arrives. More

Alex was great at reaching out to me right away after my initial web request and his follow through was amazing. He texted him his information and ensured I had everything I needed. initial web request and his follow through was amazing. He texted him his information and ensured I had everything I needed. More

i will never buy a car from you again i paid for a new car and the ac did not work. not happy...you dont care about your customers all you care about is making a dollar car and the ac did not work. not happy...you dont care about your customers all you care about is making a dollar More