Shottenkirk Honda of Cartersville

Exceptional service department I appreciate Tori meeting me to assist as I came in the door. Very clean facility and employees were friendly to me as I waited. I appreciate Tori meeting me to assist as I came in the door. Very clean facility and employees were friendly to me as I waited. More

Personal Professional and Efficient Service There is a great team of friendly, professional, and efficient people that really care about their customers. I have been pleased with past and curre There is a great team of friendly, professional, and efficient people that really care about their customers. I have been pleased with past and current service. There is no pressure on options suggested with regard to maintaining the vehicle in top condition. The care and quality of work and the atmosphere in the service and waiting area is all very nice with plenty of room to social distance. More

Great customer service. Angie, took excellent care of us in a difficult situation and made sure that Shottenkirk did all they could do to get my daughters car up and going again to get her back to school!! in a difficult situation and made sure that Shottenkirk did all they could do to get my daughters car up and going again to get her back to school!! More

My 1st appt, I was blown off by the staff with what was going on. Angie helped me fix it the problem the next appt. going on. Angie helped me fix it the problem the next appt. More

First service experience at Shottenkirk Honda with my recently purchased 2016 Honda Pilot was excellent! My service rep, Emily, did a great job of making me feel welcome, understanding my needs, keeping recently purchased 2016 Honda Pilot was excellent! My service rep, Emily, did a great job of making me feel welcome, understanding my needs, keeping me informed of my service progress, and explaining the bill when the service was complete. I will return for future service needs and ask for Emily because of her excellent attention to making my experience with her department first class! More

My service is always GRAND I am always greeted with a smile from Emily, I enjoy chatting with her, she’s a joy and explains the ends and outs on my Honda Thx Emily you are a Gem 💎 smile from Emily, I enjoy chatting with her, she’s a joy and explains the ends and outs on my Honda Thx Emily you are a Gem 💎 More

Thank you for helping us on short notice! A stressful day turned into a sigh of relief. We had scratched the rim of our tire pretty bad and luckily this location had what we needed in stock. J A stressful day turned into a sigh of relief. We had scratched the rim of our tire pretty bad and luckily this location had what we needed in stock. John was a HUGE help in getting in touch with the warranty company we used, and he had so much patience when a ton of conflicts were thrown his way. I will be recommending this dealership above any else due to their customer service. Thank you guys for everything. More

Service We had our Pilot in for air conditioning problems. They got the car repaired and really worked with us on the costs. We appreciate the consideration We had our Pilot in for air conditioning problems. They got the car repaired and really worked with us on the costs. We appreciate the consideration given us. More

Buying a new Passport There was the usual back and forth that car dealers feel obligated to use, instead of a fair price up front witch is not negotiable. That said, the e There was the usual back and forth that car dealers feel obligated to use, instead of a fair price up front witch is not negotiable. That said, the end result was a fair compromise by both of us and I am happy with the vehicle and the end price. More

We had a great experience buying our new Honda Pilot. The man who helped with financing wasn’t listed, but he explained everything to us and even drew charts. man who helped with financing wasn’t listed, but he explained everything to us and even drew charts. More