Shottenkirk Honda of Cartersville

The experience of getting my new Honda! The salesperson, Michael, was very helpful and friendly. He showed us the vans that we asked about and was very knowledgeable about features, technolo The salesperson, Michael, was very helpful and friendly. He showed us the vans that we asked about and was very knowledgeable about features, technology, and the Honda brand. He was a pleasure to work with and we received a good deal on the van we were looking for. I had my old van for 10 years and I hope to enjoy this one for that long! More

Great work! My car's been feeling off for months. Brought it back to the dealer and it's been driving as if it were brand new again. Thanks! My car's been feeling off for months. Brought it back to the dealer and it's been driving as if it were brand new again. Thanks! More

Everyone is very friendly and seems to go overboard to accommodate their customers. Every time I’ve been, I feel valued and appreciated and that my car is well taken care of. accommodate their customers. Every time I’ve been, I feel valued and appreciated and that my car is well taken care of. More

Not so special treatment I went in for an oil change and tire rotation. I also requested the complimentary car wash. Truck was promised to be ready in 90 minutes. Truck was r I went in for an oil change and tire rotation. I also requested the complimentary car wash. Truck was promised to be ready in 90 minutes. Truck was ready in90 minutes but it wasn’t washed. Really??? While driving home I noticed the tire pressure reading was different for all 4 tires so I called service and was told it would “level off” after a few miles. Well that never happened. A few days later I discovered air leaking from the passenger side front tire. I had to take it to a local shop where they pulled a plastic piece that worked its way into the tire. This may or may not of happened in your shop but it is very possible. I drove 35 miles to your dealership for this aggravation and I don’t think I will be doing it again. More

Always good Service Always very interested in hearing how my CR-V is doing and what needs to be done. They keep me informed as to anything they find. They also keep me Always very interested in hearing how my CR-V is doing and what needs to be done. They keep me informed as to anything they find. They also keep me updated on status; e.g., how long before it's ready to go. More

I had an Excellent service visit. Everything went very smoothly and the process went very quickly. The service staff was very friendly and helpful. Waiting area is very nice and welcoming. smoothly and the process went very quickly. The service staff was very friendly and helpful. Waiting area is very nice and welcoming. More

Very professional and courteous. Willing to make sure you are 100% happy with your purchase. Richard and Dana were a pleasure to talk to and were more then happy to answer every question and concern tha you are 100% happy with your purchase. Richard and Dana were a pleasure to talk to and were more then happy to answer every question and concern that I had. Great team at Shottenkirk Honda. More

As always everyone in the service department was very professional and courteous. My repairs were done on a timely matter and I was very satisfied. professional and courteous. My repairs were done on a timely matter and I was very satisfied. More

Returning customer, staff is very friendly and welcoming. My service advisor made sure to go through future services needed with me. I will be returning as needed. My service advisor made sure to go through future services needed with me. I will be returning as needed. More