Shottenkirk Honda of Cartersville

Inconvenient to get recall work done Honda ordered an airbag recall, but the dealership was unable to come get my vehicle. This is the closest dealership and is 20 miles away. Yes, they d Honda ordered an airbag recall, but the dealership was unable to come get my vehicle. This is the closest dealership and is 20 miles away. Yes, they did the repair for free (of course) and provided a loaner vehicle, but my wife still had the time and expense of having to drive all that way to drop off and pick up the car to get something fixed that was their fault in the first place. More

I felt like no one wanted my business. I was never greeted and I had to track down someone to get service. No introduction given. greeted and I had to track down someone to get service. No introduction given. More

The dealership was professional in all their communication with me and my spouse. Unlike most car purchase negotiations, Shottenkirk was upfront with regard to the price of their car and the tr communication with me and my spouse. Unlike most car purchase negotiations, Shottenkirk was upfront with regard to the price of their car and the trade in value of my car. my salesman developed a good relationship during the negotiation process. The “out-the-door” price was reached quickly and was a fair deal. I would shop with Shottenkirk Honda again! More

Service people are always extremely gracious and courteous with updates as to the service process. I have bought Honda's from this dealer for 20 years; very pleased with them. courteous with updates as to the service process. I have bought Honda's from this dealer for 20 years; very pleased with them. More

Very good place to go they were alot of help figure out my payments and warranty service. Gavin is a great selling guy as well he dont force u into a vehicle and he want tell u which car you should get ins my payments and warranty service. Gavin is a great selling guy as well he dont force u into a vehicle and he want tell u which car you should get instead of the one your looking at. Mason was also helpful explaining all my paper work to me were it wouldn't be to confusing. I will definitely buy another vehicle from there. More

Windshield replacement Purchased a new 2019 Honda Ridgeline. The windshield had a small pit in the middle across from the passenger seat. Shottenkirk Honda of Cartersville r Purchased a new 2019 Honda Ridgeline. The windshield had a small pit in the middle across from the passenger seat. Shottenkirk Honda of Cartersville replaced the windshield at no cost and provided excellent service. I'm both happy with the Ridgeline and Shottenkirk. More

Prompt service in clean environment All employees I dealt with - Emily Lewis, Angie Angell, and Bernie Black - were knowledgeable and polite. They answered my questions with explanation All employees I dealt with - Emily Lewis, Angie Angell, and Bernie Black - were knowledgeable and polite. They answered my questions with explanations I could understand. More

Just Excellent! Buying my CRV from Jimmy/cartersville Honda was a hassle free experience. Jimmy is very friendly and knowledgeable and was upfront about the process. He was very very helpful. Honda was a hassle free experience. Jimmy is very friendly and knowledgeable and was upfront about the process. He was very very helpful. More

Never a hassle or struggle going in for a maintenance appointment! Everyone is always willing to assist , attentive and very friendly staff! Very much appreciated appointment! Everyone is always willing to assist , attentive and very friendly staff! Very much appreciated More

Excellent customer care with attention to detail. Torri made sure that I was taken care of as soon as possible and that any problems or concerns were taken care of. Great job. Thanks.... made sure that I was taken care of as soon as possible and that any problems or concerns were taken care of. Great job. Thanks.... More