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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,112 Reviews

4,112 Reviews of Shottenkirk Honda of Cartersville - Service Center

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September 12, 2022

Always had good service people are very nice. The kept me informed on the status of my service More

by Nana1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
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September 10, 2022

Friendly, thoughtful, efficient, Respectful of my time. Nice bathrooms Great work in repair department tks More

by LUCYSTOVALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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September 08, 2022

Really happy with how efficiently and quickly my car situation was handled at Shottenkirk. Damien went above and beyond to get the part my car needed in less than 2 days! Will definitely be coming back More

by EMILYRODRIGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
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September 08, 2022

Service Tech and Service Advisor were very knowledgeable and kept me informed during the job. They also showed me the faulty part and explained the problem. First class service More

by DUNLAPNGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
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September 08, 2022

On this visit, I was actually greeted and tended to right away. Does not always happen (usually ignored). I appreciate his helpfulness and getting my new tires on my car and going over everything with me. More

by DW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
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September 07, 2022

Always great service and very friendly people. Have always been satisfied with the work done on my Honda. More

by ljordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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Sep 07, 2022 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! Angie and our team sincerely value your business and look forward to your next visit.

September 07, 2022

Very helpful in replacing my dying battery. Angie Angell is the best. She kept me well informed about the status of my service More

by SMITHS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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Sep 07, 2022 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Angie and our team met your service expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

September 07, 2022

Very nice people there at the Service Center. I had regular maintenance done and was out the door in an hour. More

by LYNNEREMELE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember her name
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Sep 07, 2022 -

Shottenkirk Honda of Cartersville responded

Lynn, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

September 07, 2022

The service was great and Ginger is the # 1 reason I choose to get my service done at this dealership for both of my vehicles. More

by deuntiw06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
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Sep 07, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that Ginger had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Shottenkirk Honda of Cartersville. Please don't hesitate to reach out if you need anything else.

September 06, 2022

Service Rep. Ginger did a great job notifying me of my repair status. And going over any future maintenance needed. More

by MORNINGTIME70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
Report | Print
Sep 07, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words for Ginger, and for taking the time to leave us this wonderful feedback!

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