Shottenkirk Honda of Cartersville - Service Center

I had an appointment at 10am. Didn't get to leave until 12. Wait time was a bit too long. Employee didn't keep me updated. Not as friendly as usual. Didn't get to leave until 12. Wait time was a bit too long. Employee didn't keep me updated. Not as friendly as usual. More

As always, I had a very good experience. I arrived early and while the wait was a bit longer than usual, it was posted on the whiteboard when I arrived. Angie was a pleasure to deal with. Th I arrived early and while the wait was a bit longer than usual, it was posted on the whiteboard when I arrived. Angie was a pleasure to deal with. Thanks! More

Great service. We really appreciate our service rep Chris. He is wonderful. Great care!!! Great team. Thank you!!! We really appreciate our service rep Chris. He is wonderful. Great care!!! Great team. Thank you!!! More

I brought in my CRV because of a noise that I heard I wanted to see if it was just normal if or if it was something serious. Besides paying the regular diagnostics test to make sure that the car is doing wanted to see if it was just normal if or if it was something serious. Besides paying the regular diagnostics test to make sure that the car is doing OK because it did have a lot of miles on it I was also encouraged to pay to have the bumper replaced because I thought that’s where the noise was coming from when it turned out to be what they said was a air filter that was not a Honda part that was causing that noise. It turned out that wasn’t the problem either because once I drove off with the car it was making the exact same noise. I don’t think I’ll be taking it back to Honda from now on I’ll just take it to a regular mechanic no use in wasting that additional money. And honestly Jiffy Lube or something like that could’ve easily replace that part for a heck of a lot less. More

They are okay, but service is slow. Oil changes and tire rotation takes much longer than the Toyota dealership I take my other car to. And Shottenkirk requires an appointment. Oil changes and tire rotation takes much longer than the Toyota dealership I take my other car to. And Shottenkirk requires an appointment. More

Great service and very helpful imput from the service department. Glad Honda of Cartersville was my choice. department. Glad Honda of Cartersville was my choice. More

Very professional, was greeted on arrival by John who was expecting me. Was taken into town as a courtesy and could have opted for pick-up from town. Everyone was very friendly I also had a birthday car cl expecting me. Was taken into town as a courtesy and could have opted for pick-up from town. Everyone was very friendly I also had a birthday car clean which was nice. It's getting very close to Lexus, minus the cost, all that's missing is a coffee barista. More

Excellent service, kind, helpful, concerned about me. Thanks!looking forward to the next visit. See you in The future. Thanks!looking forward to the next visit. See you in The future. More

Tyler provided excellent customer service. Thank you, and the service was completed in a timely manner. Thank you, and the service was completed in a timely manner. More

Time for new ties on crv. Called and appointment was scheduled for next am. New tires & balance was completed in a very timely manner. Called and appointment was scheduled for next am. New tires & balance was completed in a very timely manner. More