Shottenkirk Honda of Cartersville - Service Center

Keri was terrific! She greeted me at the door when I arrived, was ready to receive my vehicle for the scheduled service, and set appropriate expectations for turnaroun She greeted me at the door when I arrived, was ready to receive my vehicle for the scheduled service, and set appropriate expectations for turnaround time. This was one of the best services experiences I've had in recent times. Thank you, Keri! More

Work done well and pretty quick considering the waiting room - car was ready 5 minutes before the estimate provided at check-in room - car was ready 5 minutes before the estimate provided at check-in More

Great fast and friendly service on my Ridgeling. Love the way that we can schedule our service over the phone. Love the way that we can schedule our service over the phone. More

We went in for a scheduled service. We were met by Chris in service and the estimated time of wait was right on. Was very happy with the service We were met by Chris in service and the estimated time of wait was right on. Was very happy with the service More

The building is in good shape and kept clean, the service writer I worked with was nice and knowledgeable about the service my Pilot needed. Very professional. Thank you for the great experience. writer I worked with was nice and knowledgeable about the service my Pilot needed. Very professional. Thank you for the great experience. More

The environment is clean and bright! Patrons have access to beverages and good comfortable seating. The staff is professional and friendly. One problem though was the wait time! It w Patrons have access to beverages and good comfortable seating. The staff is professional and friendly. One problem though was the wait time! It would have been better to have known before arriving that an oil change would take 2 1/2 hours! A simple banner on the sign up page would be a polite warning so one might be able too adjust plans and schedule! More

Easy to do business. I work in lobby while I wait. Nice group of service writers. I work in lobby while I wait. Nice group of service writers. More

,Great experience, will return again. The shuttle service is very much appreciated! Thank you for providing..... The shuttle service is very much appreciated! Thank you for providing..... More

Great experience at any service. A place where you feel the difference being family owned! A place where you feel the difference being family owned! More

Love my Honda dealership for purchase and service. Great customer service. Angie in service department is awesome. Great customer service. Angie in service department is awesome. More