Shottenkirk Honda of Cartersville - Service Center

My 16 year old son took his car in for his first oil change and the process was smooth, easy and fast. change and the process was smooth, easy and fast. More

Angie is the best, always takes great care of my vehicles! Best customer service experience! vehicles! Best customer service experience! More

Excellent, the service was very efficient and the service department noticed a minor problem with my vehicle that was not part of the initial service, oil change, tire rotation, and fuel servicing, and repai department noticed a minor problem with my vehicle that was not part of the initial service, oil change, tire rotation, and fuel servicing, and repaired/corrected the additional issue that I was unaware of - I have nothing but compliments for the entire service department - More

I had my light stay on all the time on my on and off switch but started to working when I had my appointment switch but started to working when I had my appointment More

The people there are always helpful and upfront with what I need to have done I need to have done More

I have not had good experiences with this dealership in the past, but I brought my HRV here because I had to get a warranty issue completed. While I was there, I asked them to check out the armrest/glove b the past, but I brought my HRV here because I had to get a warranty issue completed. While I was there, I asked them to check out the armrest/glove box because it was loose. They told me that it would cost over $600 to replace the small part! I was going to buy the part and get my husband to replace it, but they want over $300 just for the part! The windshield is cracked, so they also suggested that they could replace it for $1,200!!! Thank goodness Allstate is replacing it for free next week, but even if my insurance wasn’t covering it, it would only cost $330 at a local windshield replacement company! I’m a Toyota person, but I bought the Honda because my daughter liked it. After the experiences that I’ve had with Honda and their dealership, I’ll NEVER buy another Honda. My Toyota salesman told me that they’d be happy to service our Honda without trying to rip us off, so we’ll be taking it to North GA Toyota for maintenance or service in the future. More

Angie Angell truly listened to me regarding what was not working on my CRV. She actually came out to the car so I could show her my issues. She had a Master mechanic look at the vehicle. St the end Angie ex working on my CRV. She actually came out to the car so I could show her my issues. She had a Master mechanic look at the vehicle. St the end Angie explained what the issues were in terms I could understand. More

My A/C problems was diagnosed quickly and accurately, and the correct part was ordered. Honda told the dealership was going to take 2+ days and it was delivered in 2. Damien, called as soon as the part arr the correct part was ordered. Honda told the dealership was going to take 2+ days and it was delivered in 2. Damien, called as soon as the part arrived, and I took the Ridgeline back and the part was installed in less than an hour. Great job all around. More

Brought my Jeep in and service sent it out. Said it was fixed. Still hearing the noise in the front. Purchased on a Saturday and “fixed” on Thursday. I think just needs a specialty shop to lo Said it was fixed. Still hearing the noise in the front. Purchased on a Saturday and “fixed” on Thursday. I think just needs a specialty shop to look at it. More

I had a wonderful experience. I experience a lot of anxiety going into any auto shop, but my fears were quickly calmed here. I had the pleasure of working with Damien, who quickly I experience a lot of anxiety going into any auto shop, but my fears were quickly calmed here. I had the pleasure of working with Damien, who quickly diagnosed my issues. My car is devil themed, and the technicians hilariously set me up with a pastor! It made for a good laugh and a fun conversation. I would choose this place over any other, any time. Such an easy and hassle free experience. I didn’t feel, even once, like I was being upsold or spoken down to. :) More