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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,101 Reviews

4,101 Reviews of Shottenkirk Honda of Cartersville - Service Center

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May 19, 2022

Customer service great, but the person that spray my air conditioner unit did a poor job More

by SOMALERIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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May 20, 2022 -

Shottenkirk Honda of Cartersville responded

SOMALERIO, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Cartersville

May 19, 2022

Making an appointment was very easy. I showed up for my appointment and was in and out within an hour! They did not pressure me to do any recommended service. More

by Mallory H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keri Bennett
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May 20, 2022 -

Shottenkirk Honda of Cartersville responded

Mallory H., thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 19, 2022

Great customer service and friendly staff. Love how service rep keep me updated with the status of my service. More

by PAULA.MONFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2022 -

Shottenkirk Honda of Cartersville responded

PAULA.MONFORD, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Cartersville!

May 18, 2022

Shottenkirk is a great place because of the people who work there! Always great quality work and pleasant environment. The only bad thing is not allowing loaner cars for service visits -- that would help More

by DCTATUM93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
Report | Print
May 20, 2022 -

Shottenkirk Honda of Cartersville responded

DCTATUM93, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda of Cartersville!

May 18, 2022

Damien was so nice and helped me set up the complementary shuttle. Answered all my questions about my oil change More

by ALICIA271980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien
Report | Print
May 20, 2022 -

Shottenkirk Honda of Cartersville responded

ALICIA271980, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Cartersville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 18, 2022

Always nice every time I am there. Up front with their pricing and informative. Angie is always nice to work with. More

by shano42190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
May 20, 2022 -

Shottenkirk Honda of Cartersville responded

shano42190, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Cartersville in the future!

May 18, 2022

Did a wonderful job for my first service! !! Very helpful and very professional, will definitely return here for my next service! More

by PARISE2828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly Green
Report | Print
May 20, 2022 -

Shottenkirk Honda of Cartersville responded

PARISE2828, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Cartersville!

May 17, 2022

Quick service and friendly staff. Used a coupon for a free wash and vacuum, but they must have been a rush because it was not washed properly. The service department was quick to re More

by CAS18844
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
May 18, 2022 -

Shottenkirk Honda of Cartersville responded

CAS18844, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Cartersvill. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 17, 2022

Quick and polite check in. Staff was very attentive and the service tech who took my car again kept me informed all the way. Easy check out and instructions. Great job! More

by hbergwall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service name. Desk closest to waiting area
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May 18, 2022 -

Shottenkirk Honda of Cartersville responded

hbergwall@comcast.net, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Cartersville in the future!

May 17, 2022

I'm happy I brought my car Shottenkirk Honda I tell people to go there people are great. More

by JOBITAMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
May 18, 2022 -

Shottenkirk Honda of Cartersville responded

JOBITAMILLER, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Cartersville!

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